The room smelt of damp, restricting my breathing considerably and needing an emergency prescription. I requested a dehumidifier but was assured they could use a purifier when I was out of the room, no evidence this was executed as it didn’t help.
When I expressed my concern at reception I was told they would look out for the next customer. I feel I should have been offered another room as I tried to explain I am asthmatic and a diabetic…..
This spoilt my stay and I will not be staying again. A real pity as the breakfast was very good and the restaurant staff were excellent.
angela
angela,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Großes Resort nicht weit vom Zentrum
Die riesige Anlage besteht aus mehreren Hotels, Schwimmbad, Restaurants und sogar einer Einlaufhalle. Etwas altmodisch, aber recht angenehm. Das Ortszentrum kann circa 15 Minuten zu Fuss erreicht werden. Das italienische Restaurant hat uns nicht begeistert.
Paul
Paul,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Rhodri
Rhodri,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Fine but not 4-star
Our stay was fine…. However I definitely wouldn’t say it was a four star hotel. The shower was broken and the room was damp with excessive condensation on the inside of the window. Phoned and asked for shower to be looked at at 4pm and still not done by 9pm. We were assured the GM would contact us the following morning but nil contact. Apart from that the staff were nice at check in, and at breakfast. Children enjoyed the pool and the disco.
Lindsey
Lindsey,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Aviemore escape
Enjoyed our stay, very clean and comfy room with nice shower.
Friendly and efficient staff.
Very good buffet breakfast with lots of choices.
Only negative is expensive wine at the bar
June
June,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Good comfy stay with excellent facilities. Aspect restaurant as only dining option on site was a bit too posh for liking. Buildings look a bit old and tired but still in good condition. Am waiting for partial refund due to check out 2 days early so will see if get it. Walking directions from station were not provided and no directions on site so not easy to find hotel for initial check in.
Andrew
Andrew,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Great location, hotel needs complete revamp!
Great location and good breakfast. However, hotel overall extremely dated and things look dirty.
The pool area was extremely dirty looking and the Spa pool was not on so extremely disappointing. None of these would be major issues if it were not for the price you pay. One of the things we paid to go there for was a spa pool.
The bed was comfy enough. There are only two usable sockets for plugs in room as others are the special lamp sockets so not great if have more than two things to be plugged in at once.
Emma
Emma,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Vi hadde tre netter og et hyggelig opphold med serviceinnstilt personale, nydelig mat i begge restauranter og mange muligheter for aktiviteter. Vi var et eldre ektepar, men det er et godt hotell for barnefamilier også!
Liv
Liv,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Kerry
Kerry,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 2 日
Gail
Gail,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 25 日
Building needs an upgrade. Fixtures and fittings in bedroom dated and chipped. Sound proofing between rooms poor.
Ordered piri piri chicken received plain roast chicken, no apology.
Top money paid for substandard product. Please raise your game, letting down a fantastic setting.
Stephen
Stephen,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 23 日
Benjamin
Benjamin,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
John
John,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Nice property
Mustafa
Mustafa,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 7 日
Mark
Mark,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 6 日
Good place for me & my Son for a night away together
Craig
Craig,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Once we found where to go, check in was straight forward...room was fine..problem with shower screen, allowing water to escape onto floor...food at breakfast was okay, adequate though nothing special...quite busy...amenities at hotel are good..grandson loved the pool...would visit again...even with the rude awakening with the fire alarm on friday morning..!!