The hotel room I was originally assigned had a used wash cloth on the vanity, garbage and old food in a paper bag beside the garbage, pillows and a blanket on the couch as if someone had been sleeping on the couch, and then after I called the front desk while waiting for the hotel representative another gentleman swiped into my room and was assigned the same room. Was assigned a different room, the hotels compensation was poor at best.
Blaise
Blaise,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Wendy
Wendy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 28 日
Not worth the price for the location of our room
We booked a 2 bedroom suite hoping to enjoy and relax since we were from a different city and wanted my family to experience Kamloops. They've put us on the far end room of the floor. Upon entering our suite, it was warm more so inside the bedrooms. Everyone was complaining about the temp.. I told them that it will be colder maybe in a few hours. We decided to go down for a swim and hoping the room will be somehow cold when we get back. But around 9pm its still has the same temperature. We tried changing the temp. setting but it was locked and was set to auto at 25°. We saw an old small fan at the corner of the living room and just turned it on. We tried calling the front desk a few times but no one's answering. We went to sleep around 11pm still hoping the temp. will change. I've checked on my 3 year old son sleeping in the bedroom then found him sweating and his shirt was wet due to warm temp. of the room. I went back to sleep again but we keep on waking up with the warm temperature of the room and we started hearing all the vehicles from the road. I tried playing white noise on my phone and cover my ears with pillow just to eliminate hearing the vehicles from the road but no luck.tried calling the front desk again at 130am but still no one is answering. So basically, we did not sleep well and we didn't enjoy the room that we are expecting to be an amazing one to relax. We paid around $250 for that 2 bedroom suite just to be up all night with our 4 hour drive back home.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Alan
Alan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Shaun
Shaun,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Quick stay
Stay was good. Large rooms. Got the room we requested. Only issue no hair dryer in room and phone wasn’t working to request one. Staff nice and accommodating. Nice having bar and restaurant in hotel.
Janice
Janice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Dietmar
Dietmar,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Worth it for the atrium alone
Beautiful atrium, pool area. Could spend the whole time here.
Room was quite warm and didn’t cool down at night. Bathroom also could use a refresh.
Would stay again though.
erin
erin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
nice place.
daily cleaning not effective.
construction / reno not an issue in for my room.
Dan
Dan,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Kathy
Kathy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
tori
tori,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Great stay
Only bad thing is i had to get room keys reprogrammed 2 times during my 5 day stay
Michael
Michael,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Unexpected bug crawling across the bathroom floor in the morning. Not sure if there were ‘friends’
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Trevor
Trevor,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 2 日
Alicia
Alicia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Great as always
Room was excellent and the staff were super accommodating since I just had knee surgery and booked on short notice. Only complaint was the AC in the room wasn’t working but they provided us with a tower fan to help move the air