We have stayed many times at Best Western Pembroke, however this stay was terrible, we were in the basement and was a terrible sleep because of the outside activities - including car headlight directly into the room.. we thoroughly enjoy the restaurant, which was to be open at 6AM, we waited but had to leave, and restaurant was not open at 6:30 - VERY disappointing .. it was terrible that we will not stay at this Best Western again.
Taillon
Taillon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Mini break
Hotel was in a good location for our needs, the room was great we stayed in a standard king, it was a very spacious room with a small kitchen area that had a sink, microwave, small fridge and coffee maker, there was a small seating area that had two comfortable chairs and foot stool. It was very quiet hotel we never heard any banging doors or kids running around. Would stay here again that’s for sure
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Check in was fine; our room was on the bottom floor - odd smell and very humid. There was a dehumidifier in our room that we had to turn off. The A/C unit made a rattling sound when it kicked on - also had to turn that off. Hotel is showing its signs of age. Also the "free" breakfast is very very basic. Better off heading to Tims across the road.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Terrible service
Upon arrival to this hotel that one of my grandmother managed until she retired.
I wasn’t able to pay for our room or deposit without a major credit card. I was in pembroke to visit my grandmother on her death bed. And because of not getting checked in I didn’t get to see her Friday night. I lost hours of vital time with her.
The staff would not help accommodate us or even accept a $1000 deposit. The front desk lady was not hospitable. To work in customer service and treat a customer like that was unacceptable.
I will never stay at this hotel again which is heartbreaking as it holds years of precious memories.
Natalie
Natalie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Ann Marie
Ann Marie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Correct
Les employées du restaurant adjacent sont très dévouées
Gilles
Gilles,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Fantastic hotel for families
THE PERFECT ACCOMMODATIONS For Our family. They have a great pool area and a fantastic gym for those who like to use it while away. The rooms were very clean. The included breakfast was the best we have ever had at any hotel. You order off a menu and it is made fresh to order. Wil definitely be staying here again when in the area for river rafting.
Kristin
Kristin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Olga
Olga,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Isabelle
Isabelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great place!
Clean. Comfortable bed! Very good offering of breakfast. Convenient full service restaurant with good selection for dinner! Friendly staff! Easy location close to hwy 17 but not noisy!
Joanne L
Joanne L,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Should have changed rooms
The room had a very damp smell with a tiny dehumidifier that did not appear to be working. We were given a room on the first floor which requires you to go down two flights of stairs from the ground floor as there is no elevator in that section of the hotel. That part was not a big deal as we are able bodied, if the room had been worth the trip down. We should have requested a different room but it was late and we were very tired and just wanted a quick night of rest before continuing on the road the next day. My husband woke up very stuffed up from the dampness which then lasted several days. Besides that the hotel is dated but well kept and had a very good hot breakfast at the restaurant on site. Very quiet location as well
Lynn and Nick
Lynn and Nick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
We had a very good stay with comfortabele beds
Margje
Margje,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Keith
Keith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Très beau séjour a cet Hotel
Très confortable
Merci
ANDRE
ANDRE,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 26 日
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Nice stay
Decent restaurant on the premises. The only problem was the air conditioner. It was loud and ineffective. Other than that we enjoyed our 1 night stay.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Karen
Karen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Emeline
Emeline,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
It’s a dated building well kept. Breakfast was not impressive unfortunately.
Janice-ann
Janice-ann,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Excellent and highly recommended!
The room was very clean and bed was so comfortable! Love the sit down full breakfast included and no extra charge and rare to have these days.
Lisa
Lisa,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Need small attention
No direct USB, no pens. Alarm clock time not working
Gilles
Gilles,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
We enjoyed our stay
Rooms ate nice and clean. The hot tub was a bit dirty. Overall very nice place.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Highly recommend this hotel!
Shane
Shane,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
My family of 5 stayed here during a business trip. Our room backed onto the pool which was really nice. The staff were very friendly, the rooms were clean, and the restaurant on site was very good! We were very happy with our stay!