The shower did not work so we could not take a bath. I would appreciate as significant discount on the rate.
Tim
Tim,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Stay ok until.......
The check in and service was great! Breakfast was great! Pool was awesome and clean. All negated by the cockroaches in the room.... won't stay here again.
Alisha
Alisha,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Kathy
Kathy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Drive by night
This was just 1 overnight on a roadtrip, but room was good, no issues.
Rex
Rex,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
lonna
lonna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Good stay
Our stay was good. They were short of help so we did not request housekeeping. Breakfast was good. Beds comfy.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Elizabeth
Elizabeth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Mark
Mark,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Great stop and stay
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
KARRIE
KARRIE,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Nancy
Nancy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Spencer
Spencer,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Good staff, wore out motel, inconsistent details
The app states the pool and spa are available from September to May, which would include April, but it’s not available in April. It’s empty and padlocked shut. I recommend fixing the pool’s availability. Maybe they meant May to September but that’s not what it says.
The app says there’s an elevator. There’s not. I recommend fixing that information.
The app says the facility is smoke free. People smoke on the balcony just outside your door. My eyes were burning in my room one night. Not sure if somebody was smoking in the room next door or on the balcony then. Employees smoke just outside the rear office door.
Maintenance suffers here. Window missing on one unit. Room has cracks in sink and shower. Mold/mildew/other people’s hair in shower. Shower head leaks and sprays water against wall and ceiling. Lights are dim. Turntable in microwave broken. Hot/cold plumbed backward in sink. Ice machine did not produce ice on several attempts.
I did not get the room I booked and paid in full for a month before our stay.
All staff we interacted with from the adults in the front office to the high schoolers switching over the rooms in the morning were pleasant and seemed to be interested in doing a good job and in providing good customer service. It’s clear this motel’s shortcomings are not a staff issue but a management issue with not investing in itself to produce a product consistent with the Best Western name.
I felt duped by the 7.8 out of 10 average on Hotels.com
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Good hotel
Everything was exactly what was described and what I expected, except that it was labeled as having an indoor pool, and it ended up being an outside seasonal one so I didn’t get to swim. Other than that everything was good.
Ruby
Ruby,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Becky
Becky,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Decent
Friendly employees, breakfast was basic but convenient, room was clean and comfortable. My only real issue was the security chain on the door. We were not able to engage it because it was too short! That made us really uncomfortable (yes we reported it, no we didn’t request a new room because it was so late and we were already ready for bed) so we placed the table & chair in front of the door for the night.
Yevonne
Yevonne,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
It fit what we needed
Kayla
Kayla,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Staff very polite. Breakfast excellent!!
Jenny
Jenny,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 19 日
Make noisy early morning . hearing from other room 4am