Located in Fernley, SureStay Hotel By Best Western offers a refreshing retreat with free full breakfast and easy access to laundry facilities. Enjoy some downtime in the spa tub or take a dip in the seasonal outdoor pool. With helpful staff and free WiFi, your stay is sure to be convenient.
Grand Sierra Resort Casino - 39 min drive - 70.4 km
Getting around
Reno Tahoe Intl. Airport (RNO) - 39 min drive
Restaurants
Love's Travel Stop - 5 min drive
Wendy's - 5 min drive
McDonald's - 5 min walk
Starbucks - 7 min walk
Subway - 5 min walk
About this property
SureStay Hotel By Best Western Fernley
SureStay Hotel By Best Western Fernley is a great choice for a stay in Fernley. Guests can take a dip in the seasonal outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
At a glance
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Hotel size
66 rooms
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Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets allowed (3 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
Seasonal outdoor pool
Hot tub
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Desk chair
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Optional extras
WiFi is available in guestrooms for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15.00 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley
Frequently asked questions
Is there a pool at SureStay Hotel By Best Western Fernley?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel By Best Western Fernley?
Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at SureStay Hotel By Best Western Fernley?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel By Best Western Fernley?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at SureStay Hotel By Best Western Fernley?
No, this hotel doesn't have a casino, but The Silverado Casino (3-min walk) is nearby.
What is there to do at SureStay Hotel By Best Western Fernley and nearby?
SureStay Hotel By Best Western Fernley has a seasonal outdoor pool and a hot tub.
Does SureStay Hotel By Best Western Fernley have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Hotel By Best Western Fernley like?
SureStay Hotel By Best Western Fernley is located a short 3-minute walk from The Silverado Casino.
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Reviews
SureStay Hotel By Best Western Fernley Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
7.8
Location
8.6
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Shower
Bed
Location
Bathroom
Food
Water
Toilet
Reviews
Verified
10/10 Exceptional
Mar 24, 2026
Clean, efficiently run hotel. Very good price for family traveling
carol
carol, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Friendly service and a fantastic breakfast
Jennifer
Jennifer, 3-night trip
Verified
8/10 Very good
Dec 24, 2025
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Robert
Robert, 2-night trip
Verified
4/10 Fair
Apr 21, 2026
Room was very outdated with mold in corners of bathroom. Air conditioner/heat had no adjustment knobs so couldn’t turn off. (Missing)
Curtain rod missing and unable to close window at night. Microwave dirty. Fridge very dirty with old ice cream in freezer ice that dripped down into fridge proper. Soap dish not clean. Overall feel was dirty. Cancelled next stay there. Won’t come back! But staff was nice and nice breakfast.
Lee Ann
Lee Ann, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Very nice room for reasonable cost.
Samuel
Samuel, 1-night trip
Verified
8/10 Very good
Oct 11, 2025
Very Quiet and good location. The staff were friendly and professional.
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Roxy
Roxy, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Nice and quiet. Breakfast was great
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Super nice clean room. Staff was so nice and kind! Will definitely stay again when in Fernley NV. Thank you
Joyce Lynn
Joyce Lynn, 1-night trip
Verified
8/10 Very good
Jul 19, 2025
The location is perfect for us
Mary
Mary, 3-night trip
Verified
8/10 Very good
Nov 11, 2025
Check in was done in seconds. The front desk lady was so welcoming.
The bed and pillows were very comfortable.
The breakfast and coffee was excellent. Four stars only because of the age and wear of the property.
Earl
Earl, 1-night trip
Verified
8/10 Very good
Oct 10, 2025
Very nice staff, room was a little beat up.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Super comfy beds, great breakfast, friendly and professional staff.
Kimberly
Kimberly, 3-night trip
Verified
8/10 Very good
Jun 15, 2025
Great place and friendly staff
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Safe, quiet, near all kinds of shopping and food.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Heat/air was great. EZ parking. Appreciated the dog area with poop bags. Clean room. Would stay here again
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Pet friendly with a HUGE dog room
Roy
Roy, 3-night trip
Verified
6/10 Good
Jan 2, 2026
Carpet dirty. Bathroom floor very dirty. Tub/shower faucet very difficult to open. Staff instructed to “pull like you’re going to break it” which was too difficult for my 77 year old mother-in-law”. I could barely open it. Staff was welcoming and helpful. Parking was convenient right outside the room. Bed was comfortable.
Larry
Larry, 2-night trip
Verified
8/10 Very good
Nov 7, 2025
Staff was great
Room was ok
Bathroom was terrible
Mold on walls and ceilings
Looks as if they painted it over but you cannot put lipstick on a pig.
Dave
Dave, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Great stay! Clean room, clean bathroom. Bed was comfortable. Great staff. Easy parking right by our room. Easy check in. Lots of great breakfast options! Would stay again!
Chloe
Chloe, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Staff here is phenomenal
Patty
Patty, 1-night trip
Verified
8/10 Very good
Feb 24, 2025
Clean, quiet pet friendly.
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Staff very polite. Breakfast excellent!!
Jenny
Jenny, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Nice and quiet place. Comfortable beds, and our room was very clean. The people working there were extra friendly and welcoming.