Elevator has been down the two times I’ve stayed here in 2 weeks
jayme
1 晚结伴旅行
6/10
Pros: Front desk staff friendly and professional; bed very comfortable
Cons: No fan in the bathroom so some ick was growing in the shower; included breakfast was worst I’ve had, breakfast staff was in the back talking when food needed to be replenished and trash was full; another guest told me he was terrified of the elevator
Nancy
2 晚行程
6/10
I did not stay at your hotel because you had overbooked. I ended up staying in a Best Western in Warwick, RI.
Glad you folks keep track of this kind of thing, she said a bit sarcastically.
Jane E
4 晚家庭旅行
10/10
Pedro
1 晚行程
8/10
Michael
1 晚商务旅行
10/10
I was received by a very professional person. Even though we arrived so late, they were very friendly and kind. You should definitely have more people like that at your branches.
Hilde
1 晚家庭旅行
2/10
Allowed us to book and indicate we were bringing our dog then when we tried to check in stated they didn’t allow pets anymore as of may 1st. This is not updated on their own app or on hotels.com. They are still listed as pet friendly.
Front desk was very rude to my finance when he tried to check in.
Sarah
1 晚行程
10/10
We had booked another property that we stay at regularly with our dog only to be told that they no longer were taking pets when we tried to check in. They were extremely rude. We had always been good guests and had good experiences there.
We were left with finding another hotel very last minute. We had to pay more for the new booking but the front desk help, Sandra was exceptionally friendly and helpful and we felt very welcome as did our fur Kid Rusty. He was very popular with other guests in the lobby upon our arrival as well. He gots lots of pets and lots of cookies!!
Sarah
1 晚行程
8/10
Chrys
1 晚商务旅行
10/10
Staff is always helpful and friendly. We stay often with our dog and they are very nice to him as well. We were late for breakfast one morning and they let us grab some
Stuff.
Sarah
1 晚行程
10/10
Elizabeth
2 晚行程
8/10
Kevin
1 晚行程
8/10
Ryan
2 晚家庭旅行
6/10
Jeffrey
4 晚行程
10/10
Re-modeled Hotel is a pleasure to stay at. Great rates, clean and helpful staff. A wonderful breakfast also!
Robert
5 晚行程
6/10
Towels and bedding had hairs on them which made it unappealing to use. Carpet looked as if not vacuumed.
Debra
1 晚家庭旅行
2/10
CAROLINA
1 晚行程
10/10
We were very happy with our hotel stay. Employees were friendly and helpful, the room was nice, beds were comfortable, and the shower had great water pressure. Kids enjoyed the heated pool, and the complimentary breakfast had a good selection to choose from.