2/10 很差
2025 年 4 月 15 日
Remodeling, still needs work, poor management
The pool was out of order the entire stay. We chose this property because of the remodeling and indoor pool. The elevator and 2nd floor (where we stayed) smelled of marijuana for half the stay. I'm pretty sure it was from the room across from us. At one point the occupants of that room were yelling and physically assaulting each other in the hallway right in front of our room. It was so bad the police came to the hotel.
I spoke to the front desk at least 4 times about the issues. I was only every told the manager was not on property. I left my phone number for management, but was never contacted. I finally spoke with management at checkout and was told his front desk employees never gave him my information or reported the issues. The manager said I should have checked out of the hotel. He also admitted he had about 45 other complaints from the same time period.
Bridget
Bridget，3 晚家庭旅行
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