We had to find emergency housing for a family in transition. Best Western Plus Heritage Inn on I-10 East Freeway, Houston, TX provided a safe and friendly environment for a single mom and her five young children.
From checking in to checking out, the family was greeted with warm and friendly smiles and an efficient and simple process. The lobby was clean with a nice, modern décor that made all of us feel welcomed.
Rooms were spacious and beds comfortable with all the amenities, including, Wi-Fi, mini fridge, coffee maker, and morning breakfast. Fresh coffee was provided in the front -lobby and dining area.
The swimming pool was opened; they offer business and laundry services; and, pets are allowed.
Plus, this was the most economical option compared to several other major brand hotels in the area.
Thank you to the owner and management team for your hospitality and fantastic service!