Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Jerry
Jerry,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 26 日
I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Very very poor
Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Jaimie
Jaimie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Excellent, friendly customer service.
Jerry
Jerry,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Friendly staff
MR
MR,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Dave
Dave,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Jerry
Jerry,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 22 日
Business
Arrived and room was cold, turned on rad still cold. Called reception and was told it was due on soon. Room warmed up only for it to turn off again in night. Woke up and 2am freezing, still not on at 5am so got up and left. Not great when it’s frosty outside
Jose
Jose,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy.
Philip
Philip,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Jerry
Jerry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Stayed two nights on a trip too visit relatives. Immediately made welcome by receptionist Shell, who also cooked our breakfasts fresh each morning. Room clean and spacious although phone reception poor (we were at the back of the hotel, although WiFi fine). Big brand appearance but family guest house friendliness.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 5 日
Good hotel for a quick stay
Lakan
Lakan,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 19 日
Magnus
Magnus,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Tommi
Tommi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 8 日
Jerry
Jerry,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 29 日
Just convenient for why we were in the area
Peter
Peter,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 29 日
Ian
Ian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 16 日
Jerry
Jerry,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 14 日
Great
Danny
Danny,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 8 日
Lovely, helpful and friendly staff. Room was clean and comfortable. Breakfast was fresh and plentiful. We would recommend and will stay again.
Christine
Christine,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 8 日
We attended a weddding so instead of driving we booked a room, for the service we got i feel that their prices for a 1 night stay are too steep, at £110 plus £15 for checking in early, when this option of arriving early is a bit extortionate when the rooms are available and shouldnt be charged extra for. Also if you wanted breakfast it would have cost you £14 more as breakfast was not included in the price. The rooms are outdated and the en suite is too small, fridge in the room was empty and the tiny pots of milk were off, due to being in the heat.