Prepare-se para uma experiência com muita gente querendo te vender algo ou fazer tudo por uma caixinha. Você chega e já é surpreendido por alguém tentando vender o plano de fidelidade do hotel, vender serviços de SPA ou algo assim. Além disso, tem várias coisas que não estão incluídas. Não se deixe levar pelo “all inclusive”, não é bem assim.
Rogerio
Rogerio,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Highly recommend
We had the best time, food was great, the beach was clean and the service was superb
Diana
Diana,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Nick
Nick,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Buena
Excelente
Asa
Asa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Malgorzata
Malgorzata,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Everything was good
Aleksei
Aleksei,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great service
Mario
Mario,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 9 日
Robert Lee
Robert Lee,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
The property overall was really good. The food was very good at the restaurants, just average to below average for the buffet.
The one downfall…We upgraded and paid for swim up rooms but never used them because we were a group of 4 couples and we were split to opposite sides of the resort. It was very upsetting when we checked in. They could not accommodate us to be together.
Darlene
Darlene,5 晚家庭旅行
CheapTickets真实住客点评
6/10 好
2025 年 3 月 6 日
Nice property but disappointed on The Support Offered during a wet room/ leakage of the roof and support provided when returning from the hospital. Not able to offer us a the room for a decent price! Needed to move hotels.
Stephanie
Stephanie,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 6 日
Loved the staff. Property wasn't at capacity and there were not enough pool chairs for guests. Every day it was a battle to find 2 chairs together that had some shade (or umbrella). Several guests experienced this too. Last resort I stayed at did not charge for cabanas. This resort at $50/day seemed high.
Catherine
Catherine,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
My group of 4 couples had a fantastic time at Hyatt Zilara Riviera Maya. Everything was amazing from check-in to check-out. Great food, awesome drinks, cool entertainment, rooms were perfect! We loved the swim out feature, but I know every room there is great. Really nice beach, outdoor pool, and multiple bars. I could not recommend this place more!!!
Jacquelyn Susan
Jacquelyn Susan,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann
leeann,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
From the warm hospitality from the moment you step on the property was so inviting! Our room outdoor pool area was everything we hoped for and more. The different cuisines served were absolutely delicious, from their aquachile to surprisingly yummy Italian! We loved to be able to support local artists at the night market on property and really enjoy the events like casino night! A trip we’ll be talking about for awhile for sure. ☺️
SamanthaMarie
SamanthaMarie,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
I would love to visit again! The entire staff was extremely friendly and professional and personable. At check-in I was met at my shuttle and ushered through the check-in process all the way to my room. Similar process during checkout. great resort, great spa experience, cool entertainment, and still pretty laid-back. I wish there were additional food options but only because I’m extra picky. Not bad. I enjoyed the food overall.
Wyashica
Wyashica,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
THE FOOD IS EXCELENT. LOVE IT
Robert K Barackman
Robert K Barackman,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
The experience was awesome. Would definitely do it again .
karina
karina,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
Mark
Mark,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
Most staff was friendly. Some were not. We were referred to their app to reserve cabanas, but it did not work. Service at the restaurants were mid and not enough to accomodate the amount of people staying at the resort.
JoAnne
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
We loved our whole trip!
Kyra
Kyra,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Nothing to say
Alessia
Alessia,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 22 日
1
Joshua
Joshua,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 19 日
Overall, we had a very nice time. The staff was mostly very friendly, especially Miguel at Lola, Raul at Capri, and Ernesto at the pool. They were great! The water both at the pool and beach were awesome. The beach is nice and the sand is soft. I hate the chair game, but I know it’s worse at other resorts. Compared to last year when we stayed, I think the food quality at the restaurants has gone down a little. However, the poolside bbqs were great! Loved the variety. And the outdoor Mexican night was amazing! We had a good time as a group of friends. (I have to include that we turned down the upgrade because we didn't want to be facing the pool and preferred to be closer to our friends.)
Matthew
Matthew,7 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 19 日
The property was okay. Very small, easy to walk everywhere. The problem was the food was absolutely horrific, inedible at times. The entertainment was absolutely horrendous as well.
Kareem
Kareem,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Beautiful accommodations and good food (tasty, variety)