Positives: a newer hotel facility, raising expectations that everything would be in working order. Check-in was efficient and helpful in understanding the available amenities. Room was clean, orderly, included a compact kitchen with mid-sized refrigerator, 2-burner cooktop, and small sink; room did not reek of cleaning chemicals.
Negatives: room was severely overlit, with too bright recessed ceiling fixtures over the sitting/sleeping area that were unable to be dimmed; room felt more like a hotel lobby, instead of a restful place to relax. NO pots, pans, dishes or flatware were to be found in the kitchen, and were instead FOR SALE down in the lobby, thereby rendering this amenity useless. The bathroom was similarly harshly overlit, with a very annoying and uncomfortable air-flow exhaust fan which could only be controlled by operating the light switch. The shower wall-mounted shampoo and soap dispensers were completely empty; is it the guest's responsibility to report this to the front desk? And finally, the heater/air conditioner operation was erratic, sending out warm air followed immediately by a frigid blast of cold air; such cycling through the night literally made me sick with a headache and general malaise by morning. And least I forget: all of the pillows were much too thick, propping my neck up at such a severe angle that it made a restful sleep impossible. I have driven by this hotel since it first came online; I now know I could NEVER book another stay there again.
