2/10
This was the dirtiest disgusting hotel I have ever set foot in. The room had a horrible chemical smell, filthy windows, dirty pillowcases, a huge stain on the carpet and extremely dated. I checked out the same day I checked in. After submitting a complaint, and speaking directly with the hotel manager and Hotels.com where I was told a refund would be applied, both the hotel chain and Hotels.com chose to decline a refund. Never book through Expedia/Hotels.com again. Horrible experience.
Kristin
1 晚家庭旅行