Check in was quick and simple, room was large and clean. Car park was constantly monitored by security so felt very safe leaving our hire car parked. The indoor pool was clean with plenty of fresh towels for use.
The hotel and casino is an easy 20minute walk over to the beautiful Arch National Park and city of St Louis.
Wish we had the time of I stay longer
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
LaShonda
LaShonda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Great location age showing
Check in was difficult as they couldn’t check us in due to IT problem. Amazed they didn’t have an alternative plan in place to check us in. Only alternative was to leave and come back later. Got to the room and the. Use of the Gateway Arch was great. Bed was comfortable. Room was showing its age with worn curtains, holes in the carpet. The bathroom was horrible black mold on the walls and water stains on the floor. Location was convenient for the road trip we weee on for our one night stay. So much potential just need to take better cleaning care and plan to update.
Josie
Josie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Great staff
William
William,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Nice stay
It was close to everything I was looking to do. Had some good food options found at the Casino. The room carpet was stained and a few of the lights did not work but the bed and TV were fine. The bathroom was clean and the showers water flow was great. They even provide a shuttle to the hockey or baseball stadium on game days. They have a gym that is not busy. Overall, a nice stay.
Braulio
Braulio,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
The staff was helpful, check in was smooth, and there was lots of security. It was a close drive and a manageable walk to the arch. Our only issue was that our room keys stopped working several times, but the staff quickly resolved the issue each time.
Andrew
Andrew,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great place to stay Cardinal & Battlehawks game
Another Great stay at Casino Queen Hotel, parking excellent, employees helpful & courteous, room cleanliness was great and beds very comfy. Another great experience.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
The stay was ok. It was convenient for my plans. The shower curtain was so bad that I had to keep adjusting while I was in shower. The shower head was not on properly so the bathroom got soaked. Found hair in sink. The a/c wasn’t working so the room was a hot box. Eventually they came and repaired it so it wasn’t too bad.
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
Disgusting
This was the filthiest room i have ever been in and had it not been 11 o'clock at night, we would have went somewhere else.
Joy
Joy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Brea
Brea,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Erica
Erica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
It was amazing as always.
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
The carpet was stained and the bathroom needs a little updating, but overall it was good and enjoyed seeing the Arch outside our window.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Rusul
Rusul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Florence
Florence,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Open the Breakfast Room Already, You Have One
This was our sixth time staying, the carpets need replacing or at least cleaned. Mattresses are a bit wore out. Front desk was nice and polite. Casino and tram was a plus.And open your breakfast room, nothing near buy for breakfast.
Donald
Donald,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Marlys
Marlys,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Eh.
The hotel is only ok. Our rooms were clean at least. World's smallest TV in the room, and all four of our rooms keys constantly had to be reprogrammed to the point where it became a running joke with our group to find whose card would actually get us into the room.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Steven
Steven,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Not worth the money I spent
Horrible service from front desk clerk at check in but check out clerk was better, mildew smell in room and mold in ac unit carpet was gross wall paper falling off