We accidently booked a room for June 22nd-June 23rd. the error was explained to the manager but, she refused to give a refund. We always stay there but, after this experience we won't be staying there anymore. I don't understand that Comfort Inn Prefers to lose a customer for many more stays than to refund $80.00.
Angelica
Angelica,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
To start, check in was at 3pm and when we got there there wasn’t a room ready. So we had to wait. The pool had about 467 people in it so we couldn’t use that, which was one of the main reasons we booked this hotel. The room was a suite and wow it was filthy. The bathroom still had hair in the shower and the toilet and sink were still dirty. The worst part was the cockroaches we woke up to at midnight. They were everywhere, they had an infestation. We had to checkout! I give this place as low of a rating as I can. It’s a shame that a manager and owner of this hotel would let their property get this bad.
Derek
Derek,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Todo bien
Alejandro
Alejandro,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Jaime
Jaime,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Diego
Diego,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
Nicki
Nicki,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Lorena I
Lorena I,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jesica
Jesica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
VERONICA
VERONICA,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Our room was clean and comfortable. Could use a new set of drapes they were torn. The staff was very kind.
Ida
Ida,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Ricardo
Ricardo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Walker
Walker,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 3 日
Nanette
Nanette,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 2 日
The room smells like sour water. Had problems getting my cash deposit back