InterContinental Costa Rica at Multiplaza Mall by IHG

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Multiplaza Mall Escazu

Choose dates to view prices

Located near Multiplaza Mall Escazu, InterContinental Costa Rica at Multiplaza Mall offers a luxury retreat. Enjoy Italian cuisine and kids' meals at the 4 on-site restaurants, relax by the poolside bar or indulge in aromatherapy treatments and massages at the spa. Guests rave about helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,514
CNY1,788 total
includes taxes & fees
Jul 6 - Jul 7

Why we love this property

Work and play paradise
Located in a business district with mall access. 21 meeting rooms and a health club. Guests can relax at the spa after work.
Dining paradise
Enjoy Italian cuisine at 4 restaurants with al fresco dining. Sip drinks at the bar or enjoy buffet breakfast. In-room champagne and private picnics available.
Rejuvenate in style
The full-service spa offers daily treatments from facials to massages. A sauna, hot tub, and steam room await for total relaxation.

Room options

Available filters for rooms
Showing 15 of 15 rooms

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 2 Double Beds

7.0 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access (Pool View)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access (Top Floor)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access (Pool View)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Premium Room, 2 Double Beds, Club Lounge Access

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, 1 Bedroom, Club Lounge Access

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu - 2 min walk - 0.2 km
  • Plaza Itskazú - 11 min walk - 1.0 km
  • Plaza Tempo - 14 min walk - 1.2 km
  • Avenida Escazú Shopping Center - 17 min walk - 1.5 km
  • Multipark - 1 min drive - 1.1 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 30 min drive
  • San Jose Contraloria Station - 8 min drive
  • San Jose Cemetery Station - 9 min drive
  • Jacks Station - 12 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Zambra - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪The Market - ‬1 min walk
  • ‪La Oliva Verde - ‬8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

  • InterContinental Costa Rica at Multiplaza Mall by IHG puts you just a 5-minute drive from Multiplaza Mall Escazu and Hospital Cima San José. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Pimento, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CRC 8630.00 per day)
    • Secured uncovered onsite valet parking (CRC 7800 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • 21 meeting rooms
  • Computer station
  • Conference center (31215 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Factory - Overlooking the pool and garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Nau Sushi Lounge - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
The Market - Overlooking the pool and garden, this bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Zambra - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CRC 16500 for adults and CRC 8250 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs CRC 8630.00 per day
  • Uncovered valet parking costs CRC 7800 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the health club or fitness facility
  • Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG offer free cancellation for a full refund?

Yes, InterContinental Costa Rica at Multiplaza Mall by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at InterContinental Costa Rica at Multiplaza Mall by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes. Self parking costs CRC 8630.00 per day. Valet parking costs CRC 7800 per day.

What are the check-in and check-out times at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at InterContinental Costa Rica at Multiplaza Mall by IHG?

No, this hotel doesn't have a casino, but Casino Fiesta Heredia (16-min drive) and Casino Fiesta (20-min drive) are both nearby.

What is there to do at InterContinental Costa Rica at Multiplaza Mall by IHG and nearby?

InterContinental Costa Rica at Multiplaza Mall by IHG has 3 outdoor pools and a spa, as well as a steam room and a garden.

Are there restaurants at or near InterContinental Costa Rica at Multiplaza Mall by IHG?

Yes, there are 4 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

What's the area around InterContinental Costa Rica at Multiplaza Mall by IHG like?

InterContinental Costa Rica at Multiplaza Mall by IHG is a short 5-minute walk from Multiplaza Mall Escazu and 19 minutes' walk from Hospital Cima San José.

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Reviews

InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was plentiful, delicious, and diverse with a thoughtful takeaway option for early departures. (8 reviews)
  • The spa was wonderful and the treatments were worth it, with some reviewers even calling it spotless. (5 reviews)
  • The pool area was very nice and well-maintained. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Location
Shopping malls
Lobby
Room service
Bar
Ambience

Reviews

Verified

10/10 Exceptional

Excellent hotel; the property is very well maintained and the staff very friendly. The spa and the shopping mall (walking distance close by) were excellent.
Ronald, 4-night trip
Verified

10/10 Exceptional

Well maintained
Dalton Andre, 3-night trip
Verified

10/10 Exceptional

Friendly staff. Everything was great. The location is in an upscale business area. The is not for the party looker. The pools, gym, food ambiance was top shelf. The restaurants in the area and the mall made it even better. I Highly recommend this resort
Patrick, 3-night trip
Verified

10/10 Exceptional

Beautiful Hotel with amazing breakfast. Very friendly staff. Highly recommend !
Anup, 6-night trip
Verified

10/10 Exceptional

Good hotel. Great food options. Friendly staff
Jennifer, 2-night trip
Verified

8/10 Very good

Everything was quite good
Martha Emilia, 1-night trip
Verified

8/10 Very good

The room was good. Front desk staff is not pleasant. Lounge and workers around the hotel were very nice and attentive. Room was clean and spacious
Catherine, 1-night trip
Verified

10/10 Exceptional

Great experience loved the gym
Cristhel, 1-night trip
Verified

10/10 Exceptional

Clean room, nice people!
John, 1-night trip
Verified

10/10 Exceptional

Great room, lovely outside pool area - a bit of tranquility in the city
Ben-Jacob, 1-night trip
Verified

10/10 Exceptional

The room and the entire hotel was very clean. All staff members were very polite, friendly, and professional. Everybody, in general, made us feel very welcome.
Manuel Menendez, 3-night trip
Verified

10/10 Exceptional

Room was what ever needs maintenance but the place is nice good restaurants
Eldar, 4-night trip
Verified

8/10 Very good

Food was good , the staff was very nice the hotel can use a bit of upgrade, definitely would stay there again
Walter, 4-night trip
Verified

10/10 Exceptional

Great hotel, beautiful outdoor pool and very close to a mall
Patricio, 1-night trip
Verified

8/10 Very good

Very nice location, close to shopping mall. Lots of restaurants and very friendly staff
Mike Van Der, 1-night trip
Verified

6/10 Good

Sushi restaurant was total scam. On the menu it was $23 for 25 roll and came out near $40. With excg rate 485, it was 11,163 colones. On the bill 19,414. Even with the higher excg rate the price didn't add up. Tempura was also about 40% up from menu price. 10% service and 13% IVA was extra. Hotel staff at entrance area were also very unwelcoming and rude. Breakfast and happy hour was excellent. Reception and all other staff were very nice. But again, Sushi restaurant staff, males especially looked at us like aliens and did not show any kind of welcome gesture.
Ronald, 7-night trip
Verified

10/10 Exceptional

The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location.
Tanya, 4-night trip
Verified

10/10 Exceptional

Very nice hotel. , close to mall and other businesses.
Xavier, 3-night trip
Verified

8/10 Very good

We were granted a suite, wich was very spacious, the proble was the phone by the bed, it didn"t work. The service was very slow. The bathtub was broken, the room had a water leak by the door of the bathrooom, I think there is a great load of eork to improve the hotel. We stayed at the lounge tower, the service was always very kind, congratulations, they prepare for me a great machiato. The spa was spotless, this is the reason to return again to the hotel. The corridors were very messy people left trays, dirty napkins, empty botles outside the rooms, this is no good for the brand you represent, the manager should always look more into these details.
ALEJANDRO, 4-night trip
Verified

10/10 Exceptional

Great stay. Very comfortable. Would recommend
Idemudia, 3-night trip
Verified

10/10 Exceptional

Staff was above and beyond professional and friendly! Food was excellent
Stephen, 1-night trip
Verified

10/10 Exceptional

My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life.
Gregory, 2-night trip
Verified

10/10 Exceptional

Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
Tammy, 7-night trip
Verified

10/10 Exceptional

the hotel was clean and well decorated. The staff were excellent and the bar was well stocked and the service was excellent. My only observation, is that for a property that large, it should have a small club vive place, nothing over the top. I didn't see a game room, like pool tables etc. if you have it, then I didn't see it.
Eduardo, 3-night trip
Verified

6/10 Good

I had two rooms, the first one in the 5th floor did not get enough hot water, the second in the main tower, 4th floor had a leak in the front door, near the air conditioning , I think. By then , I just dealt with it. The condition of the lobby is bad. The staff is very nice tough and very pleasant
Woke up to a small pond in the front door on my way to the bathroom
Norka, 5-night trip