Why I have to pay early departure fee $50, I just early arrived 1 hour. It was too bad.
Jack
3 晚家庭旅行
6/10
Una toalla estaba sucia, hacen el aseo cada tercer día y solo sacan la basura y tienden las camas no limpian ni las mesas, sillas ni lavan platos.
No lo recomiendo
La persona del lobby si fue muy amable
Luis M
3 晚家庭旅行
10/10
Martha
1 晚家庭旅行
10/10
Aldrin
2 晚行程
10/10
Extremely satisfied with the stay and it was obviously very convenient as we were just a mile away from Disneyland, which was one of the main attractions that we covered during the trip.
Rohit
4 晚家庭旅行
8/10
Ambrosia
3 晚家庭旅行
4/10
Hot water took forever to come. The hotel elevators do not support the amount of guests and the wait for them was atrocious.
On a good note, they do have a good breakfast for a hotel continental.
Tracie
2 晚家庭旅行
6/10
Very understaffed. They deactivated our room key an hour before checkout in the morning during breakfast and rush hour. Wasted an extra 30 minutes of my time to get on elevator and lobby line to get back into my room and collect my belongings. No apology was given
Miranda
2 晚家庭旅行
6/10
The breakfast was the same everyday.Never bacon and remember everyone is not mexican; tortillas,beans and spicy chorizo is not for everyone.Every night was very hard to find parking( the parking cost me 30$ x night) and not parking at night
Veronica
6 晚家庭旅行
4/10
Stay was OK, but the location was not right location. I don’t know what happened but was very unhappy and they wouldn’t put us up to the location. We were wanting very disappointing. Had my grandchildren for Disneyland had to Uber back and forth wasn’t right should’ve been able to change, very disappointed and unhappy Way out of my way.
Tracy
5 晚家庭旅行
10/10
Javier
3 晚结伴旅行
10/10
真实旅客
3 晚行程
10/10
Daniel
2 晚家庭旅行
6/10
Came with my elder mom. Handicap parking was replaced by charging stations and no alternate handicap parking was available. 11 spots for 185 rooms.
Curtis
1 晚家庭旅行
10/10
Vani
1 晚行程
10/10
Carlos
3 晚家庭旅行
8/10
El hotel tiene buena ubicación pero el estado de las habitaciones no es óptimo, el aire acondicionado hace muchísimo ruido, el sofá cama era un poco viejo y el baño tiraba agua
Roxana Andrea
3 晚结伴旅行
4/10
Upon arrival everything was going smoothly, staff was friendly and even brought our rental crib and stroller to our room before our arrival. On our 2nd night our toilet overflowed during my shower, the lever became loose and caused the tank to overflow. Maintenance was quick to correct the problem and all was fixed. Unfortunately, on 5/2/25 while getting ready for the day I found a pair of used women underwear. I called the front desk letting them know about the situation and I requested for a deep clean of our room while we were at California Adventure. Upon our return I realized that our room was in the same condition we had left it in. I informed the front desk and they offered to have it cleaned. I denied the offer due to my family being tired after a long day. I addressed the entire situation to the front desk on 5/3/25 just before checking out and was offered free parking as compensation for the incident. Overall I was just disappointed as I felt there was no sense of urgency to correct the issue. A photo will be attached below and I look forward to your response.
Respectfully,
Not so happy customer
真实旅客
3 晚家庭旅行
10/10
We enjoyed staying here. The room was very clean and spacious for a family of 6. Out teens loved the entertainment area arcade, basketball and gym. Will definitely be staying here again.
Denise
2 晚家庭旅行
10/10
hugo
4 晚家庭旅行
4/10
The suite it was not that Clean, they dint clean the room , bathroom were dirty,
Veronica
2 晚家庭旅行
10/10
Hotel was clean and great for kids. Having a kitchenette available with the extra room was nice. Continental breakfast was excellent! Pool and hot tub were big enough to swim, kids had fun. My only complaint was the bar never served food… Wanted to get a little tidbits for the kids. They did have a small convenience store, however.
elisa
1 晚家庭旅行
10/10
matthew
2 晚行程
8/10
Hotel employee was great. He walked us to show us where to get the shuttle.