My experience at check in was not as planned. I was already 2 hours late from a plane ride and all I wanted was the key to my room so I could go to a family reunion that I was now running late for. With much patience, myself and another gentleman waited as the only person who could check you in was dealing with a very difficult customer's request for a reservation. It took about 20 minutes before she finally said let me take your number down and call you back.Once I finally got my key I was told I was on a different property called "North Lake resort" just 500 yards up the road. I didnt got to my room until 10pm. I was the only car in the parking lot! It was a row of square attached rooms. Small room, small bathroom and tiny shower with old fashion plumbing.I first tried to turn the TV on, That was a challenge and then tried the wifi. There was no wifi password given to me. With little service I reached out to the office and emergency phone number I did get a response and eventually got on wifi. I heard every creek, car, truck and noise threw out the night. I didn't sleep well at all. I hesiatating spending a second night but I had to up and out early.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Beautiful location and great friendly service.
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Great placw
Better then expected :)
Mikal
Mikal,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Marie-Eve
Marie-Eve,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Clean
Charles
Charles,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Sharon
Sharon,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Stephanie
Stephanie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 4 日
Very nice staff & room seemed clean & cozy. I did have to clean the heat pump filter as it obviiusly wasn‘t changed in a while and not heating the room properly. The shower & bathroom were also not very modern & definitely need some updating. We booked the double room and quickly realized how thin the walls were to the next unit. Not sure what was going on in the next unit, but we all we could hear was incoherent babbling through the wall the entire time (day and night). It was a little unsettling as there was no car parked there, drapes were closed & no one came in or out. I did not call the desk as i thought it would stop at some point, but it never did.
It was a good location for skiing @ Pleasant Mountain!
Patrick
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Very friendly owner/staff.
Jennifer
Jennifer,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Great stay, lovely hosts
Amazingly hospitable hosts and very cozy room!
.... Bathroom sink took forever for hot water but the shower didn't and had AMAZING water pressure!
Phoebe
Phoebe,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
The property was beautiful. The only down fall was the retrofitted shower was rather small and we are larger people but it served its purpose. We woild definitely stay again .
MELODY
MELODY,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 16 日
The room was very cold could not get heat adjusted for comfort . No heat in bathroom at all great for summer but not so much as a winter stay
Sean
Sean,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 6 日
In my opinion, this is a nice motel with amenities not a resort. Perhaps that designation is disappointing some of the previous guests who might have been expecting more. My off season two night stay was very good. I stayed in the north annex and the room was very comfortable. The room was very clean and decorated very nicely. Yes, the bathroom was small, but it was not an issue. I had no issues with hot water as mentioned in another review but once again, I was not there during the summer when that might be an issue. You can see the lake from these rooms but cannot get to it from that location. I did walk around the main area which has access to the lake with kayaks and row boats available. A nice back lawn with seating and fire pits would be lovely in the summer. I will say that the building with the office in it is a bit of an eyesore. It is the first thing you see when entering the property and it has no curb appeal. I did not interact with any staff as everything was done on line and key was left for me which was very convenient.
Christine
Christine,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 13 日
Francis
Francis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
Chetan
Chetan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 2 日
Ravi
Ravi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Gorgeous property...rooms are basic and a bit rustic but everything you need with a GORGEOUS view
Matthew
Matthew,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Beautiful Highland Lake Resort
Great place to stay with an amazing view of the lake and trees. The front desk agent Riley was incredibly welcoming and full of knowledge about areas to visit and restaurants in the area. I can not wait to come back again with my kids next time during fall so they can enjoy all outdoor activities.
Soulaimane
Soulaimane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Christine
Christine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 8 日
Gorgeous resort area
It is a very sweet spot with beautiful views and access to the lake. They provide all of the amenities a family might want in a resort. We really enjoyed our stay. The beds are a little hard, and the bathrooms are small, but it was perfect for what we wanted.
Jodi
Jodi,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 4 日
We had a very nice stay. The beds were comfortable, the sheets and towels clean, plenty of space for two. Two suggestions: the bathroom needs an upgrade and the rod to hang clothes could be more accessible.