We booked this room for my father in law who was traveling and fishing at Sardis Lake. When he got there, the room was wrought with cigarette smoke, the air conditioner didn't work (it was 90 degrees that day), and there was mold in the shower. He asked to be moved to a different room but was told by the gentleman working that there weren't any other rooms and to wait and the air conditioner would work eventually.
Once he called us to tell us about this, my wife called the hotel herself and she told the lady working this wasn't acceptable. Shortly thereafter, he was moved to a much cleaner room with working air conditioning.
The next day, the passenger side of his car had been keyed.
While they did eventually change rooms, it should have never taken multiple requests. I would highly recommend staying somewhere else and driving into Sardis rather than rolling the dice with this place. I've never left a one star review before on hotels.com until this one.
