Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pet friendly
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness center
Seasonal outdoor pool
Pool bar
24-hour front desk
Garden
Communal living room
Front-desk safe
Laundry service
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Daily housekeeping
The current price is CNY1,584
CNY1,584
CNY1,742 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Foodie paradise
A restaurant with garden and pool views pairs perfectly with the hotel's inviting bar. Guests can start their day with a hearty buffet breakfast.
Poolside paradise
This luxury hotel boasts a seasonal outdoor pool with loungers and umbrellas. Guests can dine at the pool-view restaurant or enjoy the poolside bar.
Comfort beyond compare
Wrap up in plush bathrobes after a rainfall shower. Choose from a pillow menu and drift off under a down comforter with blackout drapes.
Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
Paseo del Prado - 5 min walk - 0.4 km
Puerta del Sol - 16 min walk - 1.4 km
Gran Via - 18 min walk - 1.5 km
Plaza Mayor - 19 min walk - 1.7 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid (XOC-Atocha Train Station) - 5 min walk
Madrid Atocha Station - 9 min walk
Atocha Cercanías Station - 9 min walk
Estación del Arte - 5 min walk
Lavapies Station - 7 min walk
Palos de la Frontera Station - 9 min walk
Restaurants
La Canibal - 2 min walk
Sessions - 1 min walk
El Jardín de Arzábal - 3 min walk
Ra-Men Kagura - 4 min walk
Burger King - 2 min walk
About this property
Hard Rock Hotel Madrid
Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
At a glance
DONE
Hotel size
161 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 24 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Communal living room
24-hour fitness center
Seasonal outdoor pool
Designer stores on site
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Hand-held showerheads
Closed captioned TV
Height-adjustable showerhead
Visual fire alarm
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Bathrobes
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
One of the dining venues
Bar/Lounge
Swimming pool
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 7:00 PM
The seasonal pool is open from May 17 to September 30
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Frequently asked questions
Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers alfresco dining and garden views.
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from National Prado Museum. Travelers give top marks for the hotel's prime location.
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Reviews
Hard Rock Hotel Madrid Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a wide variety of delicious options and great service. (57 reviews)
The pool area was a lovely and relaxing environment with nice sun loungers and a bar. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Train station
Food
Restaurant
Breakfast
Bed
Bar
Live music
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
Staff was great and the location was very convenient
Errol
Errol, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Very clean and comfortable, would stay there again
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Very friendly staff, good location, super clean, and good amenities.
David
David, 7-night trip
Verified
10/10 Exceptional
Mar 14, 2026
Very nice place to stay in Madrid… courtesy of the staff and location were excellent.
Anne-Sylvie
Anne-Sylvie, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Staff goes well above and beyond. Hotel is very nice. Location quite convenient. The lobby at night quite fun
Alberto
Alberto, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Best Location
julio c
julio c, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Great value, nice clean rooms, breakfast is great
Orhan
Orhan, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2026
The service is excellent, lovely food and drink. Nice outside area and comfortable throughout.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Amazing spot , super clean
Cesar
Cesar, 3-night trip
Verified
10/10 Exceptional
Mar 12, 2026
Very quiet and comfortable room with large bed and fantastic shower. Superb breakfast and dining options both in the hotel and within a short walk. Easy access to train station and short walk to major parks and plazas.
David
David, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Staff great and beds very comfy
Matthew
Matthew, 3-night trip
Verified
10/10 Exceptional
Apr 4, 2026
This hotel was amazing. The staff is incredibly nice and accommodating. The facilities and rooms are spotless and comfortable. The highlight is the breakfast buffet. Amazing stuff.
Location-wise, you’re fairly close to most spots; the Retiro and Prado are a mere 10 min walk.
We will definitely be back here when in Madrid.
Francisco
Francisco, 3-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Rooms have everything you need and are well designed. The location is excellent and the staff was very attentive.
Wilmarie
Wilmarie, 1-night trip
Verified
8/10 Very good
Feb 10, 2026
Room was spacious, storage area was very good, location was amazing and staff were really helpful.
Adnan
Adnan, 3-night trip
Verified
4/10 Fair
Apr 13, 2026
There is music playing all the time, from morning till evening. No noise cancellation in the rooms.
The rooms were clean
Yasmine
Yasmine, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Room was spotless, staff were super friendly and it was in great location.
Eric R
Eric R, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Everything was great from staff to room to accommodations
yesika
yesika, 5-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great location. Very nice room.
Dermot
Dermot, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
The breakfast was excellent and great service!!!
Michelle Gonzalez
Michelle Gonzalez, 5-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Friendly staff
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2026
The experience was so memorable that I ended up staying here twice during my trip—that says it all.
The location is fantastic: close to everything, just steps from Atocha, with multiple metro stations nearby (Embajadores and Estación del Arte are both within an 8-minute walk). If you’re planning to rent a car, there’s even a Sixt office right across the street, which is very convenient.
The service is exceptional, the rooms are very comfortable, and the hotel offers great amenities including parking, a gym, a pool, and a fantastic terrace and rooftop area. Room service was quick, and the food was consistently delicious.
Overall, an excellent experience in Madrid. I would definitely stay here again.
Glenda
Glenda, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Excellent service and very kindly all the staff
Luis
Luis, 4-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Very convenient location next to Atocha train station. Room was clean and staff were very attentive.
Twinky
Twinky, 1-night trip
Verified
8/10 Very good
Jan 14, 2026
The staff were super nice and very helpful! Great central location!
Brissa
Brissa, 7-night trip
Verified
10/10 Exceptional
Jan 27, 2026
The room was very comfortable. The staff were all extremely pleasant, accommodating and helpful. The food at the restaurant was amazing.