Hard Rock Hotel Madrid

Property class: 4.5
Luxury hotel with restaurant, connected to a rail/subway station, near National Prado Museum

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Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour front desk
  • Garden
  • Communal living room
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is CNY1,492
CNY1,641 total
includes taxes & fees
Apr 19 - Apr 20

Why we love this property

Poolside paradise
This luxury hotel boasts a seasonal outdoor pool with loungers and umbrellas. Guests can dine at the pool-view restaurant or enjoy the poolside bar.
Design and garden views
Wander through lush gardens at this luxury hotel. Find designer stores nearby and savor fine meals at garden-view and pool-view restaurants.
Foodie paradise
A restaurant with garden and pool views pairs perfectly with the hotel's inviting bar. Guests can start their day with a hearty buffet breakfast.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(171 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, City View

9.6 out of 10
Exceptional
(69 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Twin Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Paseo del Prado - 5 min walk - 0.4 km
  • National Prado Museum - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Madrid Atocha Station - 9 min walk
  • Atocha Cercanías Station - 9 min walk
  • Estación del Arte - 5 min walk
  • Lavapies Station - 7 min walk
  • Palos de la Frontera Station - 9 min walk

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Ra-Men Kagura - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.

At a glance

DONE

Hotel size

    • 161 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 24 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from May 17 to September 30

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid offer free cancellation for a full refund?

Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Madrid?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Madrid?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hard Rock Hotel Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Hard Rock Hotel Madrid and nearby?

Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Hard Rock Hotel Madrid?

Yes, Sessions offers alfresco dining and garden views.

What's the area around Hard Rock Hotel Madrid like?

Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from National Prado Museum. Travelers give top marks for the hotel's prime location.

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Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a wide variety of delicious options and great service. (56 reviews)
  • The on-site restaurant offered delicious food and drinks, with many nearby options also available within walking distance. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Train station
Food
Restaurant
Breakfast
Bed
Live music
Bar

Reviews

Verified

10/10 Exceptional

Very clean and comfortable, would stay there again
Susan, 2-night trip
Verified

10/10 Exceptional

Very friendly staff, good location, super clean, and good amenities.
David, 7-night trip
Verified

10/10 Exceptional

Very nice place to stay in Madrid… courtesy of the staff and location were excellent.
Anne-Sylvie, 1-night trip
Verified

10/10 Exceptional

Best Location
julio c, 3-night trip
Verified

10/10 Exceptional

The service is excellent, lovely food and drink. Nice outside area and comfortable throughout.
Peter, 2-night trip
Verified

10/10 Exceptional

Amazing spot , super clean
Cesar, 3-night trip
Verified

10/10 Exceptional

Amazing stay
Lydia, 3-night trip
Verified

10/10 Exceptional

Very quiet and comfortable room with large bed and fantastic shower. Superb breakfast and dining options both in the hotel and within a short walk. Easy access to train station and short walk to major parks and plazas.
David, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Location is a bit out for main sights in Madrid
Micheal, 3-night trip
Verified

10/10 Exceptional

Rooms have everything you need and are well designed. The location is excellent and the staff was very attentive.
Wilmarie, 1-night trip
Verified

10/10 Exceptional

perfect. Will be back, thank you
Padraic, 3-night trip
Verified

10/10 Exceptional

Room was spotless, staff were super friendly and it was in great location.
Eric R, 3-night trip
Verified

10/10 Exceptional

Extremely friendly clean rooms
Jesus, 2-night trip
Verified

10/10 Exceptional

Great location. Very nice room.
Dermot, 2-night trip
Verified

10/10 Exceptional

Friendly staff
Daniel, 2-night trip
Verified

10/10 Exceptional

Outstanding place, loved every single second there
Senni, 4-night trip
Verified

10/10 Exceptional

Everything was great from staff to room to accommodations
yesika, 5-night trip
Verified

10/10 Exceptional

The breakfast was excellent and great service!!!
Michelle Gonzalez, 5-night trip
Verified

10/10 Exceptional

Fresh breakfast, great staff
Michelle Gonzalez, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Hard Rock Hotel Madrid. The room was clean, well-maintained, and a comfortable size for the two of us—just right for relaxing after a day of exploring. Everything felt fresh and thoughtfully arranged. The buffet breakfast was excellent, offering a wide variety of delicious options to suit different tastes. Considering the quality and selection, the price was very reasonable and definitely worth it. The staff were friendly and helpful especially Antonia at the front desk. Overall, a great experience and a place we would happily recommend.
Jesusa, 2-night trip
Verified

8/10 Very good

Nice hotel
Kiyoko, 2-night trip
Verified

10/10 Exceptional

Great service, great staff good food!
Joel, 1-night trip
Verified

10/10 Exceptional

Good
erick, 2-night trip
Verified

10/10 Exceptional

Very convenient location next to Atocha train station. Room was clean and staff were very attentive.
Twinky, 1-night trip
Verified

10/10 Exceptional

Fabulous decor, well maintained and super clean room (love the indicator for "privacy" or "housekeeping"), live band in the lobby and great location. Thanks to Miguel, Alejandro and Manu for their kind help.
Yinwei, 2-night trip