Had an amazing time. Staff was so nice everything clean and easy
alexis
1 晚家庭旅行
10/10
Nerissa
2 晚家庭旅行
8/10
Michelle
2 晚家庭旅行
10/10
My overall experience was great.
Pamela
2 晚行程
10/10
Always such a great experience! One of my family’s favorite places to stay! Everyone’s so warm and welcoming and friendly! Our rooms are too notch, always so clean and comfortable! Great amenities for all ages! Great cannot express enough how much we love coming here
Samantha
1 晚家庭旅行
10/10
Betzaida
1 晚家庭旅行
6/10
Teddi
2 晚家庭旅行
10/10
The pool area is very fun for young families. There are life guards, so it is as orderly as can be for a crowded pool.
The slides are great!
My only complaint is I wish there were fitted sheets on the mattress.
victoria
2 晚家庭旅行
10/10
JEREMY
1 晚家庭旅行
10/10
Tavishi
1 晚行程
10/10
Water park, hotel and room was great. Staff are so friendly and very responsive. The only issue was at checkout they were trying to charge me extra as they said “Hotels.com” did not charge the correct/updated rate for taxes, and resort’s fee. I show them the receipt with my upfront payment and they understand its not my fault so they helped me with not paying the difference.
Yousif
1 晚家庭旅行
6/10
Ashlee
2 晚家庭旅行
8/10
Check in took over an hour because we had to wait for a room and then I think they forgot to tell us the room was ready. Desk staff was very apologetic. Overall we had a lovely time and will be back!
Stacia
2 晚家庭旅行
4/10
Michelle
3 晚家庭旅行
10/10
Samantha
2 晚家庭旅行
10/10
Quick and easy check in process, with friendly and professional staff. We requested a room close to the water park and were thrilled to get the one right next to the water park, this was extremely helpful with little children.The condo was specious and clean with little kitchen and everything needed. Could use some remodeling and bigger beds; the bed in the room was barely a queen size.
Loved all amenities, super fun waterpark, specious enough even though it was full, and something for kids all ages. Our kids loved the arcade and bowling.
Overall our stay was great!
Adisa
2 晚家庭旅行
10/10
Melissa
2 晚行程
10/10
I like that it very close and mostly perfect for a young family. We had a great room . I called several times asking if is we could stay in water park after we chk out and was told no. However at check-in they issue wrist bands for the next day. 10 am to 8 pm!
Lori
1 晚家庭旅行
8/10
Elizabeth
1 晚家庭旅行
8/10
Lots of activity’s for the kids. Nice waterpark for 5-10 age range
Elsie
2 晚行程
8/10
It was great for kids for a little waterpark getaway. Food options were ok - we took a shuttle to Grand Geneva for more restaurants. It’s also close to downtown Lake Geneva
Holly
1 晚家庭旅行
10/10
Super family friendly!!
Naomi
1 晚家庭旅行
10/10
Loved the amount of things for the kids to do. We stayed busy, the waterpark was perfect for our kiddos, they had a blast. Staff was friendly, rooms were clean and price was very reasonable!
Taylor
2 晚家庭旅行
6/10
We had to wait about 20 mins before we could get into our room. Also, I know they recently renovated the little kid area and we do not like having the big dump bucket by the kiddie area. Also, most water parks are free for 3 and under but TImber Ridge charges for 12 month olds. Was disappointed about that. Also, there were many very sticky spots on the floor through out the water park. It was gross and the pull out beds need to be updated. Ours was sinking down heavily.
Cassandra
1 晚家庭旅行
10/10
Our room was much larger than I anticipated with an amazing jacuzzi tub and nearly full kitchen. The waterpark staff could have been more friendly, there were no towels, and the hours were not communicated correctly. We all had a good time!