We loved the property when we first saw it, but when we arrived, the hotel staff informed us that we wouldn’t be staying there. Instead, we were being sent to another location, far from the city center. We were exhausted from traveling and had been looking forward to checking in, so it was incredibly disappointing to be told we had to go somewhere else. This meant we would need to take a taxi every day just for breakfast, which was very frustrating. We went back to the hotel and explained that this was not what we had paid for. In the end, they agreed to give us a room at the original property. While it was a rough start and it felt like an attempt to bait and switch, everything worked out in the end, and the hotel was nice.
