Four Seasons Hotel New Orleans

5.0 star property
Luxury hotel with spa, near Canal Street

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Located in the heart of New Orleans, Four Seasons Hotel New Orleans offers an elegant retreat with a poolside bar, a serene garden, and rejuvenating spa treatments. Unwind on the sun-kissed terrace or take advantage of bike rentals to explore nearby Julia Street Cruise Terminal and Canal Street.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Pool bar
  • Business center
  • 9 meeting rooms
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The current price is CNY3,028
CNY3,572 total
includes taxes & fees
May 4 - May 5

Why we love this property

Spa escape for body & mind
Full-service spa treatments, couples rooms, and massage services create a serene retreat. A sauna, steam room, and river views complete this wellness getaway.
Modern riverside charm
Historic district meets urban oasis at this luxury hotel. City skylines blend with river views while the garden offers a serene escape from downtown bustle.
Eat, drink, and celebrate
Culinary delights await at this hotel's restaurant and bar. Start with a full breakfast, then toast special moments with in-room champagne service.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Deluxe Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Hearing Accessible, River View

  • River view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(6 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Hearing Accessible, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Accessible, City View

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Hearing Accessible, City View

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, Hearing Accessible, City View

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, River View (Deluxe Four Seasons)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Mobility Accessible, River View

  • River view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • City view
  • 151 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Hearing Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Mobility Accessible, City View

  • City view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Hearing Accessible, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Mobility Accessible, City View

  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds, River View

  • River view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Hearing Accessible, River View

  • River view
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Accessible, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, River View

  • River view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Hearing Accessible, River View

  • River view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, River View

  • River view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, City View

9.8 out of 10
Exceptional
(41 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, Hearing Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2 Canal Street, New Orleans, LA, 70130

What's nearby

  • New Orleans Riverwalk Shopping Center - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 2 min walk - 0.2 km
  • The Outlet Collection at Riverwalk - 3 min walk - 0.3 km
  • Canal Street - 3 min walk - 0.3 km
  • Ernest N. Morial Convention Center - 7 min walk - 0.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive
  • New Orleans Union Passenger Terminal - 23 min walk
  • Canal Street Stop - 2 min walk
  • Harrah's Casino Stop - 2 min walk
  • Canal at South Peters Stop - 4 min walk

Restaurants

  • ‪Drago's Seafood - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Chandelier Bar - ‬1 min walk
  • ‪Spirits - ‬3 min walk

About this property

Four Seasons Hotel New Orleans

You'll be in a fantastic location at Four Seasons Hotel New Orleans, just a 5-minute walk from Canal Street and Caesars New Orleans Casino. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Canal Street Stop is steps away and Harrah's Casino Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 341 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 35 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 75 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (8026 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Tablet computer
  • 65-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 14 to 40 for adults, and USD 8 to 20 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Valet parking costs USD 75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Also known as

Four Seasons Orleans Orleans
Four Seasons Hotel New Orleans Hotel
Four Seasons Hotel New Orleans New Orleans
Four Seasons Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Four Seasons Hotel New Orleans offer free cancellation for a full refund?

Yes, Four Seasons Hotel New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Seasons Hotel New Orleans?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Four Seasons Hotel New Orleans?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 35 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Four Seasons Hotel New Orleans?

Yes. Valet parking costs USD 75 per night.

What are the check-in and check-out times at Four Seasons Hotel New Orleans?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Four Seasons Hotel New Orleans?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (2-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.

What is there to do at Four Seasons Hotel New Orleans and nearby?

Four Seasons Hotel New Orleans has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Four Seasons Hotel New Orleans?

Yes, there's an onsite restaurant.

What's the area around Four Seasons Hotel New Orleans like?

Four Seasons Hotel New Orleans is located on the waterfront in New Orleans Central Business District, a short 2-minute walk from Canal Street Stop and 2 minutes' walk from Canal Street. Travelers give top marks for the hotel's prime location.

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Reviews

Four Seasons Hotel New Orleans Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is relaxing, spacious, and well-maintained with friendly and attentive pool staff. (12 reviews)
  • Breakfast options were varied, delicious, and filling with healthy choices available. (5 reviews)
  • On-site dining options were great, with varied menus and convenient locations. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Location
Season
Restaurant
Building
Amenities
Room service
Bed

Reviews

Verified

10/10 Exceptional

Great hotel and location
TONY J, 2-night trip
Verified

10/10 Exceptional

Clean room and very friendly staff.
Jonathan, 2-night trip
Verified

10/10 Exceptional

Clean, great service. Great location.
Jade C, 1-night trip
Verified

10/10 Exceptional

Exceptional visit in every way.
Sarah, 1-night trip
Verified

10/10 Exceptional

Very clean, nice and in a great location. Staff all very friendly and nice.
Nancy, 4-night trip
Verified

10/10 Exceptional

Great service, early check-in, birthday and holiday amenity was nice touch.
Matthew, 4-night trip
Verified

10/10 Exceptional

Great place to stay
Ertan, 1-night trip
Verified

10/10 Exceptional

Great property and amazing staff!!
Brian, 1-night trip
Verified

10/10 Exceptional

Room was beautiful as well as very clean ! Staff was impeccable!
misty, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, amazing service, huge room
Jeffrey, 3-night trip
Verified

10/10 Exceptional

Professional and friendly
Tom, 1-night trip
Verified

10/10 Exceptional

Staff was real friendly, very clean hotel, and lots to do
felicia, 5-night trip
Verified

10/10 Exceptional

Awesome in room service and customer service.
Tyrone, 2-night trip
Verified

10/10 Exceptional

Check-in and check-out experience was very smooth. The room was clean and well maintained. Restaurant staff were very friendly. Breakfast was served with yummy, delicious and healthy food choices. Concierge team was very helpful. Poolside service was great. Valet service was quick and timely. Would highly recommend this hotel to others.
liyun, 3-night trip
Verified

10/10 Exceptional

Perfect
Greg, 3-night trip
Verified

10/10 Exceptional

Beautiful, clean rooms. Impeccable service!!!
Keia, 2-night trip
Verified

10/10 Exceptional

The Four Seasons was beautiful and the staff was very nice.
Daniel, 2-night trip
Verified

10/10 Exceptional

Convenient location and friendly staff.
Charlene, 2-night trip
Verified

10/10 Exceptional

The Four Seasons New Orleans is absolutely top-tier. From the moment you walk in, everything feels elevated — the service, the atmosphere, and the attention to detail are on another level. The location is perfect, with incredible views of the Mississippi River and easy access to everything downtown. The rooms are immaculate, modern, and extremely comfortable. Bed, shower, lighting, soundproofing — all flawless. You can tell they’ve thought through every detail to make the stay effortless. What really sets this place apart is the staff. Every interaction was professional, warm, and genuinely helpful without being overbearing. It feels like luxury without being stiff. If you’re looking for the best place to stay in New Orleans — whether for business, a getaway, or a special occasion — this is it. Worth every dollar. I’ll absolutely be back.
Cole, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel and staff. The rooms are beautiful, the beds are comfortable, and the location is perfect. The only drawback is that its located next to train tracks where there are active trains (that blow their horns!)
Robert, 3-night trip
Verified

8/10 Very good

We travel around the world with FourSeasons and other fine hotels but not sure what happen to the service the night we stayed. It’s normally very good at any Four Seasons Hotel. We called 3 times to get some ICE for a bottle of champagne but it never came. We would expect a better level of service from this type of hotel.
michael, 1-night trip
Verified

10/10 Exceptional

Best hotel in New Orleans
Leslie, 3-night trip
Verified

10/10 Exceptional

Great hotel, great staff and those beignets are legendary!
2-night trip
Verified

10/10 Exceptional

Wonderful stay
Alexander, 3-night trip
Verified

10/10 Exceptional

Great hotel, location was great as well. There was only one option for parking for valet @ $75 a day or you had to find your own parking.
Jeremy, 2-night trip