I had a very stressful night the night I stayed and this hotel for personal reasons, but the receptionists went above and beyond to help me traverse such a difficult time. I left my phone in my Lyft ride to the hotel, but the receptionists lent me their phone and stayed with me until I could recover it. I could not have made it through the night without them. Genuinely lovely people.
Rodrigo
Rodrigo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Razoável custo x beneficio
Foi abaixo da minha expectativa uma vez que nesta mesma viagem estive em outros dois hoteis que tinham a mesma tarifa, mas serviços, conforto e até o café da manhã melhores
Leandro
Leandro,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Would recommend to others
Friendly staff and would stay here again. Breakfast had great options
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 12 日
Trip to sweetwater
Visiting Sweetwater with family booked last minute. Rooms were decent. Unfortunately there were No complementary soap, shampoo or conditioner. Breakfast was poor and was more like snacks.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Rey good
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 6 日
I enjoyed my stay, was only in town for a day so didnt get to experience a lot but for what its worth it was good
Shane J
Shane J,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 2 日
Not worth staying at
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 9 日
I wish I would have spent our money elsewhere
We were given a room that was already occupied. I opened the door up to find a little boy on a pul-out couch. We felt terrible. The lady at the desk told me that wasn't possible that someone was in our room... I didn't mind the mistake, but please don't tell me I didn't just walk into an occupied room.
The room itself was not the cleanest and musty. There were what looked like pubic hairs on the bathroom floor and the sheets felt grimy.
The shower was lukewarm, and there were several loud bangs, that almost sounded like they were coming from within the wall. It was odd and made us feel uneasy.
I feel bad for the lady who checked us in as she was still there in the morning working on the breakfast too. We skipped that.
Spend the extra $15 and go somewhere cleaner with hot water.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Everything was perfect for what we needed.
ileana
ileana,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 22 日
Bottom line- lack of customer service, unclean and lack of quality amenities.
Flying in on Christmas Day I chose this property because of the free transportation from the airport. On arriving in Nashville I was told it was not available on Christmas. This wasn’t communicated ahead of time. I asked for a cancellation of my reservation so I could choose from dozens of other hotel options. This was denied. After securing transportation to the property I was informed there would be no refund for my transportation and that the manager would reach out to me. This has not happened in the last 3 weeks.
Besides this misunderstanding, there was a sponge from the cleaning service that was sitting on our counter in the bathroom.
Having traveled to many properties over the years my general feeling was not customer focused but “let’s get what we can out of people.”
Think twice about saving a few dollars by booking at this location. I will in the future.
Ryan
Ryan,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Nice stay, easy ride to the Airport
The hotel is nice! Rooms are roomy with some modern touches. Breakfast offers multiple choices of food and drinks. There is also a restaurant on site that is decent for couples or families. My only issue was our stay was two days, but only one day of towels. No room service on day 2, but the attendant kindly brought us towels. No big deal! It does not diminish the stay. Glass elevator to the second floor. Enjoy!
This hotel is worth your consideration.