I informed the receptionist that one room in our suite was very hot. The receptionist came to the room and looked at the AC unit and ceiling fan and neither came on. I asked for a maintenance person but they were off already. He offered a box fan and it didn't cool the room off. The receptionist called the Manager and told him my complaint and the receptionist was told to offer us a commercial fan which makes a lot of noise. We asked to be put in another room like the one we paid for but the receptionist told us it was already booked.
Robyn
Robyn,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Good Hotel
Good hotel, friendly staff
Brian
Brian,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
I was done with my business and was trying to check out early to get ahead of the storm. The rep at the desk first refused to check me out. Told me I couldn’t til the next day. Then ironically when I get the final bill, they charge me a smoke/service fee for a broken bed that was obviously already broken. Neither the property or customer service would help. All I got was non chalant treatment and no willingness to assist. At the end of the day it is fraud.
Shawanda
Shawanda,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 2 日
Pedro
Pedro,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
SHANIL
SHANIL,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Sketchy area
Rodney
Rodney,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Convenient airport stay.
Ajay
Ajay,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Good
Adesuyi
Adesuyi,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 24 日
Buena atención, propiedad bien cuidada, el inconveniente es que no hacen diario el aseo
Fuimos 7 en una suite
Todo lo demás excelente
Diana
Diana,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Sebastian
Sebastian,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
The property smelled wonderful upon walking in. The front desk associate was very friendly. The overall stay was good. No complaints here.
Courtenay
Courtenay,3 晚浪漫旅行
Orbitz真实住客点评
2/10 很差
2025 年 4 月 20 日
Nothing like pictures
himanshu
himanshu,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
Our room was nice, and clean. Both night and morning staff were unfriendly. Hot tub was full of cold dirty water which was a bummer