Staff was excellent, condition of the place was good, but definitely too expensive for the quality offered. Elevator is a service elevator and you need to call staff in order to use it - we didn't need it, though. Breakfast is included, but what breakfast? I swear I was there, in the breafkast room, butI couldn't find a breakfast. Toast with jam? Extremely poor. Again, staff was excellent and the place is decent, but that breakfast did it for me. Not a nice way to end the trip..