We booked two rooms at this hotel for 11/29 night.When we arrived, the staff said the system broke down and they only have one room left. So we booked at a very high price for another room at another hotel that night. Shocked at they didn’t have any planb for this possible situation and we didn’t get any refund or response after 3 days. The most awful experience ever.
yuchen
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
The room as perfectly appointed.
Ronald
Ronald,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
We stayed in room 144 and it has a terrible smell. The pool was lacking someone cleaning it daily we showed up Friday and there was a little kids shorts and underwear by the pool that were never picked up. The side walls of the pool were black filmed on the tiles and a lot of dirt in the pool.
AMBER
AMBER,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
The hotel is close to Arches National Park. The rooms were clean and my adult children were disappointed we didn't have time to swim in the pool with an arch that was not only a waterfall, but had flames coming out the top as well!
Lacey
Lacey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Good Service, convenient location. Comfortable bed.
Weisha
Weisha,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Jenjira
Jenjira,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Great place to stay!
Great stay! Great staff! Great location! Internet was a bit slow!
Stephen
Stephen,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Room could have been cleaner, still nice room in s
The floors in our room were very dirty, you could see footprints and wet dirty drips that dried and were never cleaned up. Hair on the bathtub and bathroom floor. Everything else was fine but i kept my shoes on:(
Hannah
Hannah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
FRANK
FRANK,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
MING WAI
MING WAI,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Super clean
Super clean, great location
Terri
Terri,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
Overpriced for sub par amenities
Breakfast options need fruit and less bread items. Many children unsupervised and putting fingers in food items. Coffee was terrible.
Our room was on the ground floor which was freezing. We had to adjust heat higher than needed and room didn’t regulate.
Pool was dirty and gross. No working fire pit, which was something we were looking forward to after swimming. Front desk staff not friendly and slightly rude. Would not recommend this property to stay here again!
Heidi
Heidi,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Kurt
Kurt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
This Place is on Fire
Location location location
Wake up in the morning, look out and see those wonderful rocks/hills/mountains of the Arches national park...And you are so close
Great pool for kids and a nice hot tub for adults. Fire feature in the pool is cool
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Arches National park visit
Great location near Arches National Park. Continental breakfast had good selection (avoid the eggs). Bed was very comfortable. Only complaint was lousy shower pressure and bathtub was somewhat slippery.
Carlie
Carlie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Stay here
Loved it here. Clean, beds are super comfy and the staff made it great. They recommended a great restaurant to us and just super friendly.
Kelli
Kelli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
easy check in and check out. good breakfast
Don
Don,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
We had a great 4 nights' stay in Moab. The breakfast was nice. The room was clean. Would definitely stay here again!
Beth
Beth,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Great place.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
We paid. They didn't have a room for us on arrival
We purchased a room with two queen beds. When we arrived, the told us they didn't have any left.
They wanted me to sleep on a king sized bed with my dad. I didn't pay for that.
Getting a refund was a lengthy process. First, why was I told that I would NOT be refunded?
Second, why did I have to talk to a bunch of people for a refund?