Great swimming pool, friendly staff , I enjoyed and relaxed.
Antonio M
7 晚家庭旅行
10/10
Gabriela
1 晚家庭旅行
10/10
Nicole
6 晚家庭旅行
10/10
Vina
3 晚行程
8/10
Olaf
6 晚行程
2/10
No hot water in the room. I asked for assistance 4 times during mu stay and nobody fixed it. Nobody cares
Luis
2 晚行程
6/10
I didn’t not find that the customer service was very good. I felt that they nickel and dimed you for everything.
Jennifer
6 晚家庭旅行
8/10
The perfect size. Me and my boyfriend enjoyed the quiet when we wanted but there was also inclusive activities with staff and other people staying if we wanted to do more.
Zoe
7 晚浪漫旅行
4/10
Our room wasn’t ready so they shuttled us to their other place which was was 20 minutes away and they wouldn’t let us check in yet then Sunday they took us back to the other place which wasn’t even ready again so we couldn’t go to our room until 3:30 i wouldn’t recommend anyone to go there Reef coco beach
Keith
7 晚浪漫旅行
10/10
Had a phenomenal experience visiting the Reef Coco beach. All facilities were clean and well maintained. The staff were extremely friendly and welcoming and the animation team did a fantastic. Boris alone is worth coming back for!!
Ryan
6 晚浪漫旅行
8/10
Great location. Walking distance to 5th avenue.
Derek
3 晚家庭旅行
4/10
Food is low quality along with the drinks, no music in the pool area, snack bar is not very snacky, they will clean the pool with you in it,
Maria
4 晚行程
8/10
Creag
8 晚行程
8/10
Todo bi3n a excepción que es viejo,requiere remodelacion, cuando llegamos el ventilador no encendia, la caja de seguridad estaba cerrada y el f4igobar esta dentro del armario en una posicion que dificultaba la apertura
Antonio
3 晚浪漫旅行
8/10
We really enjoyed our stay at the Reef Coco Beach.
Kari-Ann
4 晚浪漫旅行
10/10
I love that the cups here are reusable and that straws are not used anyweher. Great environmental responsibility!!
Dawn Louise
5 晚家庭旅行
10/10
El hotel y las instalaciones muy buenas todo limpio y muy agradable. El único detalle por el que pudiera hacerle una observación al hotel es respecto a su personal de servicio en restaurantes, no tienen buen servicio. Sin embargo la comida muy buena! Es justo el servicio donde fallan
真实旅客
3 晚家庭旅行
8/10
marnie louise
7 晚行程
10/10
We had a lovely time at the reef, they have clean water fluntains all over the resort and the food never disappointed. Our room was a little small and the beds are not comfortable, there was also hardly any evening entertainment for the week thatvwe were there, so that was kind of boring. But we still had an nice time enjoying the pool and the beach
Ericka
7 晚浪漫旅行
10/10
Très bel hébergement Coco reef avec tout le confort, propreté et bel emplacement par rapport au centre ville.
Nous retenons particulièrement la gentillesse et la disponibilité de Victor ( responsable du service de bagage).
Roy
4 晚家庭旅行
10/10
This was our 15th year staying at this resort. It is small & has a beautiful nearly private beach. The service is amazing.
Kurt Thomas
7 晚浪漫旅行
10/10
All the staff were very attentive, the food was excellent. It was a beautiful week.
Clarissa
10 晚浪漫旅行
10/10
The Reef Coco Beach is a hidden secret and a gem in the Playa Del Carmen area. Everything was well beyond expectations. The food , the buffet , the restaurants , the drinks the service the attention to detail, the activities and entertainment , the proximity of the resort located on a spectacular beach , and a short walk to 5th in Playa. The rooms were perfect with spectacular views , the air conditioning was quiet and worked well. Everything at this resort is perfect ! We will return and look forward to re- visiting and staying best resort in the Playa Del Carmen area.
Belinda
8 晚家庭旅行
10/10
Timothy
7 晚行程
8/10
Very clean resort. Staff weren’t always super friendly. My sister and I took our sons for a quick weekend. We like to wake up and drink coffee and it was very hard to find a place to do that. The all you can eat breakfast buffet would have carafes at the front, but they weren’t always there. So if we sat down at the breakfast buffet, we were waiting 10 to 15 minutes for the wait staff to bring us coffee. Would be nice if they had big urns in the lobby or somewhere more convenient. Also, they told us they had pickle ball courts, but the door was always locked, and there were no pickle-ball lines on the tennis courts. The basketball court had no hoops, lines and they had no basketballs available.These are really the only negatives. The spa treatments my sister and I got were amazing and very reasonably priced. I would definitely go back there again. they tried to sucker you into sitting through a 90 minute high-pressure timeshare presentation, but we refused and didn’t bother us to say no.