The Waves Tulum puts you within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 4 outdoor pools, a fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.
The Waves Tulum puts you within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 4 outdoor pools, a fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
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Hotel size
98 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets stay free (dogs only)
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Onsite garage
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Transfers
Airport shuttle*
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Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
Room service (limited hours)
Traveling with children
Children's pool
Pool toys
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Fitness center
4 outdoor pools
Designer stores on site
Bicycle parking
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Wet bar
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Printer
Electrical adapters/chargers
Food and drink
Chef
Stovetop
Toaster
Cookware, dishes, and utensils
Blender
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 17 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum
Frequently asked questions
Does The Waves Tulum offer free cancellation for a full refund?
Yes, The Waves Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Waves Tulum?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Waves Tulum?
Yes, dogs stay free. Food and water bowls are available.
Is parking offered on site at The Waves Tulum?
Yes. Parking spots may be limited.
Is airport shuttle service offered by The Waves Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Waves Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Waves Tulum and nearby?
The Waves Tulum has 4 outdoor pools and a spa, as well as a steam room and a garden.
Does The Waves Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Waves Tulum like?
The Waves Tulum is in Zama, a short 11-minute walk from Dos Aguas Park.
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