Ariel front desk attendant was fabulous. She helped every aspect of our stay. Sam the shuttle driver, went out of his way to help us out of town folks enjoy our stay. Paul, another shuttle driver also chipped in to do room service. Anna was great for breakfast! It was a total team effort! Let’s go Buffalo!!
EDWARD
EDWARD,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
Overall the hotel was okay. It was just a basic hotel. Vending and ourdoor seating options would have been nice. Breakfast was out both mornings.
estella
estella,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Francis
Francis,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
The toilet and shower were dirty but the rest of the room was modern and clean. No one was at the front desk when I checked out. The lock on my door was in poor condition—it broke so I could not get into the room one night and it took a long time to fix while I waited in the hallway. The staff in the breakfast area worked hard and did a good job.
Jack
Jack,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Marina
Marina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 3 日
Staff attitude
It was very unfortunate that they were renovating but that wasnt really the issue. We were at this hotel twice in a very short period. The fist time everybody was super friendly and accommodating. They had an issue with their keys to enter the rooms. The first trip , when I came back down with my key the receptionist came back up with me to help. Very grateful for that. The second time, I was up and down like a yoyo (3 times) and the frontdesk lady couldnt care less that I had my 86 year old, mobility challenged mother with me.
Other than that the rooms were comfortable.