Not great it started off hotels booked the wrong date, forced to book another night because of hotels.
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Andrea
Andrea,6 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Victoria
Victoria,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 28 日
Old hotel that needs a lot of work/updates
The staff was great always willing to assist. But hotel is not worth what we paid for. Bathroom was horrible (nasty), old and needed so much updates. The kitchen it has looks dirty and not appealing to use at all. The food was ok. Not great but not the worst we have had. The only good food they had was the Mexican theme dinner on Saturday. This hotel needs so much work in the rooms. If we go back we will not be staying there anymore. The pictures online are not at all the same when you are physically there. Disappointed.
Lorena
Lorena,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
5 Star ~ 1st Timer! Marina is in Walking Distance!
The Villa Suites are spacious and closer to the Ocean. The View was exceptional!
The inclusive was decent, with beverages galore and food options throughout the day.
Kitchenette was missing a fridge/microwave and pans to use the stove top. The shower was luke warm.
and there was construction and lawn mowers in the late morning early afternoon, but the Airport wasn't a noise factor. And the grounds well kept and are massive with 3 pools, 3 different inclusive restaurants!
The bed was comfortable with A/C in the bedroom. Nightlife was very good without being overwhelming.
The Marina literally met every need we had, and tours could be booked directly in the Hotel Lobby!!!
真实旅客
5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 18 日
Estancia, limpieza servicio regular, he notado que cuando se hace la reservación por medio de páginas o apps, te dan de las peores habitaciones que tienen y te atienden muy regular en todo
Ana Paulina
Ana Paulina,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 11 日
Despite the fact that I had registered with a 10yr old, they said we were quoted with a baby and charged an additional fee
John
John,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 4 日
Una experiencia no tan grata
Sinceramente fue una mala estadía desde el check in. Entiendo que había mucha gente que generó cuellos de botella y mala atención
Daniela
Daniela,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 29 日
Karla
Karla,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 29 日
No refrigerator in room. Bathroom was small and dirty. Beds were so uncomfortable. The entertainment was all in spanish right out our door til late at night. The staff were rude and very limited English speaking.
Robyn
Robyn,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Good service
Laura
Laura,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Todo muy bien
José Angel
José Angel,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 23 日
It was close where we needed to go. People are very friendly.
Terri
Terri,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
I felt very safe as a solo female traveller
Marilyn
Marilyn,6 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 17 日
As we arrived the hospitality was not friendly. Receptionist was rude and seem bothered. For the resort to be all inclusive but still charge for bottles water doesn't make sense. Restaurant food was cold and and no one attended to us. Didn't have many options for food, the little food I had i think I got food poising was throwing up all night. When asking for guidance of where to get food and snacks no one could guide us. Didn't receive a map of the property or information on the Wifi. When we went back to the receptionist she seemed upset and bothered that we were asking questions. HORRIBLE EXPERIENCE.
Maria Elena
Maria Elena,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 17 日
Nice
JOSE
JOSE,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 13 日
Antonio
Antonio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Perfecto para un tiempo en familia
Laura Karen Aguilar
Laura Karen Aguilar,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 7 日
If you are looking for a modern relaxing carefree stay, then you should probably consider another location. The hotel is perpetually understaffed creating long lines for food, drink service and front desk questions. The hotel counts with three fine dining restaurants that you have to reserve at 7am on the day you would like to make use of the restaurant. The food there is mediocre at best but the staff is friendly and attentive. Only one of the three pools is heated so everyone migrates to the same pool which quickly put added pressure on staff, beach chairs and food service.
Cary
Cary,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Ok
mariana
mariana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
Pros: 10 min from airport. Excellent location on the marina plus on the beach, surrounded by yachts and fancy houses. You can easily walk off the resort and feel very safe. Nice property with multiple pools and beach access. Food is good at the buffet as well as the 2 restaurants. Beds are firm. Staff is friendly.
Cons: Don't recommend the villa's as they are older and smell of sewer. We switched to the hotel suite as it is newer and didn't smell. Activities and entertainment are lower quality.
Leigh
Leigh,14 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
La propiedad es segura y limpia. Esta bien ubicada.
Carlos Galindo
Carlos Galindo,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
El restaurante de snack debería ser buffet y poder sacar comida del restaurante a la alberca, tener más espacio para estacionarse.
Visita realizada en navidad
Rossy
Rossy,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 2 日
no me agrado que el agua de la piscina esta fria, el menu de bufet no es buenoo, algunos meseros son poco corteces.