I had the worst customer service experience I have ever had in my 25+ years of traveling for business. I travel often to West Virginia and I will never stay at this location again. I urge you to book elsewhere and give your business to a hotel management that will look at you as a person and not a policy.
Tiffany
Tiffany,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Tylla
Tylla,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Inconvenient but Nice
Additional fee for parking even though I had told the receptionist I didnt park in the parking area. Wifi was very spotty even after midnight to 3a.m with im guessing minimal usage from other guests it somehow got so bad to the point i couldn't connect and the tv would randomly restart itself. On a better note, I was put into a room on the peasants top floor, decent view of the streets and hills.
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Delightful Night
We were checked in by a brand-new clerk who was articulate, welcoming, and didn’t miss a beat. The hotel’s location on the Monangahela River allowed us to get an early morning run in on the adjacent trail. All parts of the property were well-maintained.
Kristin
Kristin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Everything was great
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
sonia
sonia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Stacian
Stacian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
judith
judith,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Mark
Mark,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 14 日
The hotel was very nice and the staff were incredibly helpful and pleasant. The beds were pretty uncomfortable and the A/C in the room did not cool well. The parkimg deck is quite a hike to the front of the hotel where the elevators are, so that was a bit of a hassle.
Virginia
Virginia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
William
William,1 晚行程
Travelocity真实住客点评
8/10 很好
2025 年 6 月 13 日
Greg
Greg,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
Britt
Britt,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Clean
Alisa
Alisa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Every time I stay there, staff is always very friendly, helpful & kind. It is also always very clean & presentable.
pedro
pedro,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Paul
Paul,1 晚行程
Travelocity真实住客点评
8/10 很好
2025 年 5 月 26 日
Mary Lou Skrocki
Mary Lou Skrocki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Debra
Debra,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Craig
Craig,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Hotel appeared to be severely understaffed. My wife and I went to the bar and restaurant on the first evening and were never approached by any waitress or waiter. We went to the bar and again were never served. So we just left and never went back for the remainder of our stay.
Housekeeping only serviced the room on the first day of our stay and never returned the other days. Very disappointed with service.