I’ve used Expedia for many reservations in the past and intend to continue using them as I am a frequent traveler, but was very disappointed with this one. I reserved 4 rooms for the wrong day (Friday) when I meant to reserve for Saturday. Immediately I tried to cancel online and was unsuccessful, I called Expedia on 4 different occasions trying to change the date for the following day. I had to pay for another 4 rooms for the following day. When I got back to the states (Florida), I received an email stating the property would not refund my reservation or help me correct my mistake. I was disappointed in the way I was treated by Expedia and the hotel in what was supposed to be a simple solution to a common mistake. Since returning home I’ve made more reservations hoping this never happens to me again.😒
Marcos
Marcos,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
RAS
René
René,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Déçu
Chambre donnant sur la rue trop bruyante et petit déjeuner très moyen
Fiordaliza
Fiordaliza,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 17 日
Hotel com excelente localização,o atendimento é ruim ,as pessoas riem dos turistas,o check in nao pode ser feito nenhum pouco antes ,me colocaram em quarto errado ,porém depois fizeram tudo certinho ,agradeço muito .
Cássia
Cássia,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
The service is great. The rooms need to be renovated. The drawers do not close correctly and the mattress is uncomfortable.
Cherity
Cherity,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
Good to meet the area on foot.
Great please to stay and get to know the surrounds on foot.