A good example of “you get what you pay for” room and lobby area clean and neat, staff were mostly friendly. Customer service is a bit sub par but maybe it is a more affordable option because they employ less staff for guest services?
Kaitlyn
Kaitlyn,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Family Getaway
Nice staff. Rooms could've been cleared a little better. Pool is freezing. Breakfast was okay.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Staff was Amazing! Could be a bit Cleaner
Hello! We were greeted by a team of wonderful front desk staff that checked us in and out without any problems. They were super friendly and funny.
The bed was super comfortable and the pillows were also quite nice!
The room however needed a bit more of a cleaning. The phone was really dirty, there was stuff spilled on the nightstand but not wiped up and there was a mystery white drip of something on the bed skirt.
The breakfast included a pancake machine (fun!) But the hotel uses plastic disposable cutlery etc for that.
Shannon
Shannon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Family friendly, helpful and friendly staff
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Kelley
Kelley,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Andrea
Andrea,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Big rooms
Stephane
Stephane,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 10 日
Very pleased
I always do a little cleaning when I arrive and I was pleased with how the clean the room already was. The hot water didn’t work one of the mornings but it was fixed by a decent time. The hot tub was really nice and relaxing. We had a comfortable stay and the staff was great.
Charles
Charles,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
No hot water
No hot water in the shower.
Dominic
Dominic,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 31 日
Brandy
Brandy,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 26 日
I didnt stay and they took the money off my card before check in. I cant get a refund i only did a reservation and sister was gonna pay when checked in,but she stayed somewhere else.
Felicia
Felicia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Felicia
Felicia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Carlos
Carlos,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Wished bfest didn't end so soon
Jen
Jen,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Friendly and clean
Super friendly staff and clean facility!
Cindy
Cindy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 9 日
Was a little disappointed, advertised a hot tub but when we got there was out of order, and unfortunately we had to change rooms due to maintenance not fixing toliet before we entered was a little disappointing unfortunately.
Amber
Amber,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
George
George,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 6 日
Efrain
Efrain,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 5 日
Not the best service
The room I got was dirty then they had to give me a smaller. Saying they did not have the same room I paid for available. There were no clean towels in the pool . I give them 3 stars
Daitwaun
Daitwaun,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 3 日
The staff were very pleasant And cooperative.
Did not receive room service for the fore nights no clean towels after requesting them. on the forth night the desk clerk brought them to us...
Anthony
Anthony,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
We have stayed here before and enjoy it.. the yogurt machine was out of order this time & the pool said closed but they allowed us to use it, the hot tub was not very hot this time. Rooms were clean and smelled good. Staff was nice. 100$ for deposit is a lot to collect. Hilton properties are usually $50.
Jessica
Jessica,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 2 日
Me and my wife have gone to this hotel multiple times and had several great stays unfortunately the last time we went on New Year's Eve we had gotten room 128 which is a room with the jetted tub and the light nor the fan would work so it made the room get way too hot way too fast making us unable to enjoy it when I spent hundreds of dollars extra to have that feature I was very disappointed. I will definitely question whether or not I'll be staying there again. I just don't know if it's worth the risk for the couple hundred dollars extra I'm paying