The hot buffet breakfast, while small, is worth the discounted price offered when making reservations. The staff is nice and helpful and they even offered to pick me up from an event at UL with their airport shuttle. My only complaint is that the free WiFi could be stronger. I would definitely stay here again.
Michael
Michael,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Amazing staff
We stayed here to visit University of Louisville campus for my daughter. The staff was super friendly. No matter what we asked, they always found an answer for us whether it was about the hotel or the city! ❤️
Jessica
Jessica,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Very loud with it being located close to the airport.
Eric
Eric,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Edward
Edward,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Emanuel at four points Louisville, Ky
Got double charged for 3 rooms. Front desk clerk Emanuel refused to refund the over charged amount. Asked to speak to a manager and he got very upset and call the police on us trying to get us kicked out of the hotel. The police officers saw where we were double charge but were not able to do anything being a civil suit. The police officers then told the front desk that we were not to be evicted from the property. He still continued to refuse to call a manager. The next morning on the day of check out, a manager was there and was extremely pleasant and helpful. Very apologetic and working to get the overcharges corrected. As far as Emanuel, absolute worst customer service I’ve ever received and we won’t be staying at anymore four points unless this employee is no longer employed with them. 1 or 2 other people behind us canceled there reservations while all of this was taking place.
Dustin
Dustin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Joyce
Joyce,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Easy check in
Deborah
Deborah,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Nice hotel!
Christopher
Christopher,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Tim was the BEST!!! So kind and polite, very knowledgeable about the area and history.. if I had to rate his customer service it would definitely be 20/10, made you feel comfortable in a city you’ve never been to before… thank you again Tim!!
Tara
Tara,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Clean and quiet.
Sarah
Sarah,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
We had issues with our room being 85 degrees so they quickly got us a new room. The rooms are nice, the lobby and restaurant are very nice also. The staff was super helpful.
Jenny
Jenny,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 22 日
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Justin
Justin,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 10 日
The stay was uncomfortable
RONALD
RONALD,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Christy
Christy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Aaron
Aaron,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Pool area took away the 5th star!
Our room was perfect and hotel location was ideal for the purpose of our stay.
I only wish the pool area was updated and hot tub was available.
Julius
Julius,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
We stayed here because of an early flight. We were able to leave the car in the parking lot and take their shuttle. They have a great bar with food options and plenty of seating. Will definitely stay here again!