Stayed here late Jan 2019. Initial concern was hotel is under construction and might appear older than the photos on official website (given some photos of the hotel from a few years ago before renovation posted by guests). The concern turned out to be unnecessary and the hotel is fully renovated and almost impeccable. I would have imagined a price twice as much for this hotel. Probably the greatest view you can get of Lake Waktipu without leaving your bed, and quite close to downtown. Restaurant and bar are boutique but fairly decent with great views too. Only thing the hotel could consider doing in the future is to have more facilities (jacuzzi for example). Don’t be deterred by the earlier comments online that the hotel was still in construction - it is largely done by the time I went and wouldn’t affect your experience. Do genuinely hope this hotel to continue its success.
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2019 年 1 月 6 日
Partial lake view. Comfortable room however check in to
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2019 年 1 月 6 日
Room is new but small. Photos show the restaurant only....room is not perfect as the restaurant. Service is good!
Mei Ling
Mei Ling,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Average experience. The front desk was not friendly or helpful when needed. I won’t be coming back to this hotel or recommending to anyone for their service. On the other hand the restaurant has a nice view (but small area) the staff were caring and nice. The rooms were clean and comfortable but the view we had was the parking lot… Also there is a construction going on right on the hotel site.
Joo Ri
Joo Ri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Warm, cozy, very chic!
We celebrated an engagement at the Kāmana Lakehouse and honestly it se the tone for our whole trip. It was so lovely to come home to such a cozy and chic hotel. The fires roaring in the lobby, the views from the restaurant, it all made for a very warm experience. The staff were very friendly! We didn’t get to experience the soaking tubs because they were in high demand, so we suggest booking your soaks ahead of time!
Gunnar
Gunnar,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Cozy and charming spot
This place was really nice and so cozy! The views are excellent. It’s a but further away from the busy area of queenstown so it’s a nice spot for a quieter area. I was so obsessed with the shampoo and conditioner I bought some to take home.
Jillian
Jillian,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Lack of Accommodation for ongoing Construction
I booked this trip for my husband and I along with 4 of our friends. What I didn’t know until the day after we arrived that nearby there was a major construction project underway. There was no mention of it on the Hotels.com website otherwise I would have never booked the rooms there.
The hotel did point out that it was posted on their website but shame on me for not checking. Really? Given the expense we were incurring and flying a long distance to arrive there the hotel could have sent us a message beforehand as I was later told the construction had been ongoing since March of 2024.
The hotel did let us depart a day early without penalty but really didn’t offer any other form of compensation which was extremely disappointing. When I did speak to the manager, Christine, she did offer to comp dinner for us that night but we were already seated at a local restaurant for dinner while I was speaking to her of the phone.
I really felt the manager could have compensated us in some way and even mentioned waving the breakfast charges but she wouldn’t. The hotel was very noisy all day long with constant thumping of the equipment and the dining room windows in view of the construction cranes so they could have done much more to accommodate us for the price we paid. Would never return.
Ann
Ann,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 7 日
We were very friendly with the reception staff and yet they gave us a room with a bad plumbing smell that they had tried to disguise (my wife worked in the hotel business) We asked to be moved and this was done in 10 minutes. De Gustation dinner was amazing as is the view from the restaurant. Our overall impression is that the staff were not empowered by the manager to respond to customer requests without referring to management. At breakfast the waiter said he was “going to check if we were entitled to breakfast” This is not what you expect in a hotel where you are spending over $500 USD.
Ian Gordon
Ian Gordon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Magnificent views
A magnificent hotel overlooking the mountains and lake. The lake room was gorgeous, loved it!
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 29 日
Dimitrios
Dimitrios,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Convenient location close to city center. Better location if you’re bringing car though, there’s onsite parking. Also has hot tub that you can book.
Zin Ko
Zin Ko,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Coenraad
Coenraad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Ellie
Ellie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Nice property with very friendly staff and good restaurant with great view of the lake. We enjoyed our stay. Worth noting that there is construction work going on adjacent which we were not aware of when we booked but this did not affect us too much.