The management of this hotel is appalling. Before I checked in, I filled out the 6 PM room service according to the form given by the front desk, but they were not only 30 minutes late but the fruit was still rotten. And their dinner delivery system is not cheap and not worth it. The service charge adds up to $20 but they just deliver the food to the door and walk away. They also charge vacation fees! There was a problem with the bath's massage system and we had to turn off the bath to prevent it from suddenly opening in the middle of the night. The infuriating service ended with a free plate of fruit($15) and a few apologies. This store is not worth the price and is not recommended at all!
Danxiang
1 晚浪漫旅行
6/10
Zi Xiang
1 晚行程
10/10
WEI-LIANG
1 晚家庭旅行
10/10
真实旅客
1 晚行程
8/10
真实旅客
2 晚行程
10/10
Sonya
4 晚结伴旅行
10/10
Lovely stay overlooking the river.
Staff were friendly and attentive.
There’s no restaurant, but we enjoyed burritos from the Mexican food truck on the road nearby (1 min walk).
Robert
2 晚行程
10/10
Great location
Wes
3 晚行程
8/10
Very nice hotel in downtown Napa. If you want to stay by the river close to everything this is your place. Nice staff and nice rooms.
真实旅客
2 晚家庭旅行
10/10
真实旅客
1 晚行程
10/10
Cristina
2 晚结伴旅行
6/10
Constance
2 晚行程
4/10
Tova
1 晚行程
10/10
Beautiful property. Very clean and spacious rooms. Walkable to downtown and the market.
Tina
4 晚家庭旅行
10/10
Great place
Traci
1 晚家庭旅行
10/10
Our room was clean and the property was well maintained.
Orlinda
2 晚结伴旅行
8/10
Mandeep Singh
3 晚行程
10/10
Sylvia
3 晚结伴旅行
10/10
The stay was amazing. I’ve stayed here before and this has become my stay when I’m in Napa. Great customer service , nice hotel, and great location for me to walk where I need to go.
Budnie
2 晚行程
8/10
The walls are thin and you can hear the people next door talking all night and their TV. You can also hear the noise outside the room door.
Margarita
2 晚结伴旅行
10/10
great
Jose
2 晚浪漫旅行
10/10
Good location with beautiful view of the river. The vibe of the place is serene but is conveniently located, you’ll be able to explore downtown Napa instantly. Courteous staff , clean rooms and great promos for wineries in the area!