The management of this hotel is appalling. Before I checked in, I filled out the 6 PM room service according to the form given by the front desk, but they were not only 30 minutes late but the fruit was still rotten. And their dinner delivery system is not cheap and not worth it. The service charge adds up to $20 but they just deliver the food to the door and walk away. They also charge vacation fees! There was a problem with the bath's massage system and we had to turn off the bath to prevent it from suddenly opening in the middle of the night. The infuriating service ended with a free plate of fruit($15) and a few apologies. This store is not worth the price and is not recommended at all!
Danxiang
Danxiang,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2021 年 11 月 2 日
Zi Xiang
Zi Xiang,1 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 2 月 7 日
WEI-LIANG
WEI-LIANG,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 29 日
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
william
william,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Ladies golf group getaway
Awesome location along the River & walking distance to downtown Napa! Very close walk to the Oxbow Market! Only disappointment was no pool or jacuzzi. Probably would not stay at this property for that reason alone.
Deborah
Deborah,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Filiberto
Filiberto,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Sahamara
Sahamara,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Great hotel close walk to dinner and the wine train!
Joe
Joe,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Sonya
Sonya,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Angela
Angela,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Lovely stay by the river
Lovely stay overlooking the river.
Staff were friendly and attentive.
There’s no restaurant, but we enjoyed burritos from the Mexican food truck on the road nearby (1 min walk).
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Great job!
Jared
Jared,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Quite and clean. And the coffee they served was great.
Fumi
Fumi,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
Great area easy to walk around, lobby bar closed to early.
Gerard
Gerard,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Alison
Alison,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
perfect place to rest with very good service
Rene
Rene,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
The hotel is in a very walkable area and has a great location on the river. The staff was amazing. However, for over 500 per night the hotel itself is pretty run down and the rooms are sparsely decorated. It does not feel like a 4-5 star hotel. Our patio had used matches all over it and was pretty dirty. There was popcorn/food on the ground of the room/carpet. Just had room for improvement for the price. The staff at the front desk and at the restaurant however were amazing/nice so they deserve extra kudos