Really loved the comfortable bed and great tv. Room was spacious and chairs comfortable too. The carpet could have used some spot cleaning. We had some trouble figuring out the ac which was actually controlled by a thermostat and a lovely, pleasant young woman came and demonstrated how easy it actually was. Plan to stay at this Hilton again.
Lorna
1 晚行程
4/10
Elec shade did not work, TV did not work & maintenance had to be called. Tissues ran out housekeeping removed the empty box but did not replace our group had two other rooms and same thing happened to them. Why pay more for a Hilton when the basics are not provided.
Karen
3 晚行程
2/10
Upon check-in I was given a handicap room which is different from a regular room. The person at the front desk said that was all they had left. The electronic curtain did not work so I couldn't put the curtain up to let some light into the room. The bed sheets and of the towels had hair in them. When I returned to my room after attending the event I was in town for. (after 11 pm) There was very loud music playing somewhere. The front desk attendant said it was coming from the club across the street but it sounds like it's coming from a from a room here in the hotel. It is now after 1 am and the music is still playing. This is totally ridiculous!
Anthony
1 晚浪漫旅行
8/10
Wonderful hotel. I stay here 2-3 times a year. This time I had my two dogs. My 2 complaints are : the doggie bag trash outside needs emptying- overflowing. And they put us next to another room with dog. My dog barked every time he heard the other dog so they just egged each other on. Maybe spread them out?
Leah
1 晚行程
10/10
Jerry
2 晚行程
8/10
Stay here a lot to be near Samford. Appreciate I can bring my dogs.
Leah
1 晚行程
10/10
Kim
1 晚行程
8/10
Great customer service, clean rooms.
Mattress not very comfortable.
Bathroom was one of the smallest I’ve seen in a hotel lately.
Breakfast was not included and is $14 per person.
Joel
1 晚商务旅行
10/10
Gina
1 晚行程
8/10
Spent the night while driving through the area.
Tad
1 晚家庭旅行
10/10
Staff was very friendly
Allan
2 晚行程
8/10
Nice shopping and food in area. Felt safe. Shower stopper was on the tub not in it and pretty dirty.
Iman
1 晚家庭旅行
10/10
Embrel lee
1 晚家庭旅行
10/10
The property decor was well done, the rooms are large, the staff is friendly, it smelled amazing, love the design of the lobby, and it was very accessible to our various destinations. The only thing was that our room was not cleaned the next day- we did not receive housekeeping services.
Patrick
2 晚家庭旅行
8/10
Sandra
1 晚行程
10/10
Melissa
5 晚商务旅行
10/10
LaTonja
1 晚行程
8/10
The hotel was mostly clean and modern. The coffee makers in our rooms were dusty and did not appear to be clean. This hotel did not offer breakfast. Would have been nice if they offered breakfast type items in the canteen area