They NEVER cleaned the room. One day they just emptied the trash cans. Once day they just made the beds. One day they took used towels and made beds. They NEVER ever cleaned the bathroom floor or toilet which were dirty when I arrived. The elevator broke the day I check out. I was never notified. When I called down for assistance with my bags they never answered the phone.
MARGARITA
MARGARITA,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Dionne
Dionne,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
DENNIS
DENNIS,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 19 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
My experience was good, but the room was not well vacuumed.
Daniel
Daniel,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Shirley
Shirley,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
We were there for a family funeral so we chose the hotel because of convenience and proximity to where we needed to be. The staff ( both checkin and with breakfast buffet) was extremely nice snd friendly, but there was so much renovation taking place
Beth
Beth,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 2 日
This hotel is under renovation and should not be open until the work has been completed. Heating and cooling were not functional for the first two days of my three day visit. There was a lot of construction noise during the weekdays. And the doors on the rooms didn’t keep much hallway noise out of the room. The remote controls of the TV were not functional and had to be replaced twice. Good location although not easy to find.
Dean
Dean,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Cassandra
Cassandra,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
Disappointed.
The only good thing was the breakfast. The hotel was undergoing extensive renovations, including the lobby, rooms, etc. Only had one flat pillow per person in the room. Asked for more, but was told there were none. Only one elevator for four floor hotel. Bad experience. Should have been informed ahead of time about the extensive renovations on-going. It would have given us the option to choose another hotel in the area.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Newly renovated very nicely done
Barbara G.
Barbara G.,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
We knew going in that this property was undergoing renovations but we were also told that our particular room (404) had already undergone renovation and was ready for occupancy. Here’s list of just a few of the things that were wrong: Bathroom door sticks and has to be forced open or closed, the tub was not only chipped it was dirty, paint chips were in the entry way and floor of the bathroom, the GFI was always tripped and would not reset, toilet seat loose (I tried to tighten and could not) there was paint all only the drop in ceiling and to be totally frank, the property was below IHG standards and I really can’t believe you could charge $204 for the night.
Mike
Mike,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 8 日
Place was under construction, so take that in consideration
Patrick
Patrick,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Juan
Juan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 6 日
Garland
Garland,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Action Vet
Action Vet,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 30 日
It was being renovated. Parking was very limited. A sign saying to park anywhere would’ve been helpful.
Cecelia
Cecelia,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 25 日
They gave my room away. Admitted they purposefully overbooked the hotel. Was told I’d get 10,000 points as a “we are sorry”. I didn’t get the room or the points.
Rob
Rob,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 23 日
Enjoyed
It was a nice stay
J Brian
J Brian,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Michele
Michele,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
This Holiday Inn Express Brandermill in Midlothian, VA was very disappointing. They were renovating the first floor and still reserving rooms on the first floor
making a miserable experience. They overbooked the hotel rooms so they had no parking 2x days. The director told us to park in the disability parking which we refused since morally you should never park there unless you were disabled and needed it. Plus it would be a violation and you could get a ticket for $500 if caught. The TV did not have all the channels and most of the channels had blurry pictures. The room had only a sheer curtain only so a street light was shining into your room all night. You got dressed in the dark, no privacy. The refrigerator made a droning loud noise randomly so you constantly wake up. Nobody came by to clean room or make bed the second day. We did not blame the front staff but the management for having a shortage of staff and not improving the situation. This place is is not hospitable or enjoyable.
Christine
Christine,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 9 日
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Great location that just happened to be under renovation during my stay. Very friendly staff and c the newly updated rooms are beautiful. Parking is extremely limited due to the construction trailers taking up slot off spaces. Overall, it was s great stay. I would stay here again!
Bradley
Bradley,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
This hotel is going thorough renovations so some things were not available.