Spent two decent nights. We were warm and comfortable. Only complaint was the parking. Two cars were illegally parked in handicapped near rear entrance which prevented us from legally using them and it rained.
Sonya
2 晚家庭旅行
10/10
Great room friendly staff. Only complaint bed is terrible. So stiff.
Neftaly
1 晚行程
8/10
Lynda
1 晚行程
6/10
Jeffrey
2 晚家庭旅行
10/10
My favorite place to stay in the area because its a good value. Close to the expressway, quiet & clean. I particularly like having a kitchen and a workout room. Checkin was super easy. Don't expect anything fancy, but the basics are excellent.
Rosanna
1 晚商务旅行
10/10
Maria Rona
1 晚行程
10/10
Maria Rona
2 晚行程
10/10
We stayed for two nights while our grandson was having surgery at UMass Hospital. Staff was very friendly and accommodating. Room was clean and comfortable newly updated. We will definitely stay again
Gardner
2 晚行程
10/10
Eric
1 晚行程
2/10
Abdullah
1 晚行程
10/10
Excellent property with kitchen setup
Robert
1 晚行程
10/10
The rooms are really cozy, clean and quiet
Jeff
1 晚浪漫旅行
4/10
Yacoub
1 晚行程
10/10
Tania
1 晚行程
10/10
Stevenson
1 晚行程
8/10
The hotel had everything I needed - a clean room, hot water, a workout facility, and free parking. It is a bit aged with the floor in my room warping and the heater is an old wall mount that is very noisy, but kept the room warm. The guests are pretty active until about 10pm but its quite quiet after that until about 7am. Overall a good place to lay my head for a few hours.
真实旅客
1 晚商务旅行
8/10
Very welcoming at check in; nice clean room and comfortable bed.
Allan
1 晚行程
10/10
Great stay especially like the fact they have nice appliances in the room.
Josh
3 晚商务旅行
10/10
Very comfy quiet place!
Jennifer
1 晚商务旅行
10/10
Jeffrey
2 晚行程
10/10
Vianca
1 晚行程
8/10
Michelle
2 晚行程
10/10
PRO:Close to mall and public transportation.
CON: Management and staff could use training/refresher in customer service and communication skills. They were extremely rude throughout our stay right up until checkout. The manager told us daily that they were fully booked but we were still able to reserve on expedia which seemed to irritate her and the super knocked on our door on our last day to tell us it was time to go (5 min after checkout time) and wouldnt allow us to shut the door while gathering up our bags to leave.
Sandy
2/10
I only stayed a few hours. I was told the front desk would be there until 8 PM. I arrived at 7:15 and while I had check ininstructions I was surprised no one at the front desk. When I got to the room, the smell was terrible. Very musty and moldy smelling. I opened the window to try and air it out and I left my bags there went out for a bit came back at around 10 and the smell was so bad that I left by 1045 and did not stay there. I tried calling the hotel during regular check-in hours on the day after and no answer and no reply to my message.