In Chinese - 這不是一般Hotel 型, 是屬於度假公寓型態. 房間内特別有提供小吧台, 大冰箱, 電爐, 大烤箱, 洗衣機, 烘乾機, 甚至洗碗機都有。 我們租的是ocean view 房, 没有如一般街旁旅店有汽車聲吵鬧, 夜晚靜得只有海濤聲, 非常享受3 晚安寧的時光.
Ping-An
8/10
Easy access
Wayne
3 晚行程
10/10
We like that this was right beside Honl beach which we had a lovely view of. We loved where the pool was as well as it face the ocean with beautiful sunset views. The suite was big and comfortable with sufficient amenities. However one of the bifold doors was broken and completely off the hinges. I reported this but no one came to inspect or repair it.
Also the bedroom had no curtains or blinds on the window and there was no sac in the bedroom either.
Chris
4 晚浪漫旅行
10/10
A great property that is very conveniently located in Kona. The condo rental had everything needed and the covered parking was great. Owner was prompt in responding when there was an issue with the code to get in. A nice little beach next door although it seems to be an overnight homeless sleeping area. We didnt have any safety issues that came from that though. Would stay again if back in Kona.
Levi
5 晚浪漫旅行
8/10
Close to everything! Wonderful view. Great pool. Clean and comfortable. Would stay again.
Nicola Margaret
6 晚家庭旅行
6/10
I enjoyed the proximity to the beach and Kona, both were very walkable.
Jamie
3 晚行程
8/10
“Remote host” could not find our reservation. Sent wrong room number. Walked back and forth on the property WITH LUGGAGE until Hotels.com reached owner for right room. Unit needs attention. Dirty fan in bedroom, curtains torn mostly due to window installation not completed. Location of final unit was amazing but unit needs about a weeks worth of work, replace curtains and updating. See images attached.
真实旅客
4 晚结伴旅行
2/10
This was a DEVASTATING experience for me and my daughter as we travelled all the way from WI and arrived to a room that was not even cleaned and disgusting. We spent our first night buying cleaning supplies and disinfecting the place, including washing the sheets, as the manager told me they could not send housekeeping until the next morning. They have promised to refund me one night stay and cleaning supplies, of which I still have not seen this refund. We wanted to stay somewhere else but last minute notice of 5 nights in Kona was difficult to find. So devastating and disappointing.
DON'T STAY HERE!
Kristi
5 晚行程
6/10
Patricia
11 晚行程
10/10
This property was amazing, near beach view is something out of a commercial. I love the beach view during the day. It has everything you need when you travel with your family. Something’s do need some upgrades like the washer and dryer and the ceiling fan that was not working properly and some new curtains, but overall great stay. Parking was a breeze, they even allowed us to stay a few more hours past check out time for no extra charge. 4.5 stars.
Carlos
5 晚行程
8/10
It was so peaceful and relaxing. Beach was right outside our lanai. Nice and quiet and clean. Definitely would go back … tomorrow!
Dale
2 晚家庭旅行
8/10
Terry Leon
7 晚行程
10/10
You have a beach right out your back door!!
What a wonderful way to wake up!! Very clean and quite place to spend away.
Unit was stocked with everything but spices, salt & pepper and a broom.
We really enjoyed this unit!
Bonny Fay
4 晚浪漫旅行
10/10
Loved the location, property was clean and nice!
Robert
6 晚家庭旅行
2/10
TERRIBLE !!! Don’t waste your money
WiFi don’t work
Dirty linen
No office staff on site
No one calls your back
Dirty towels
Ad says welcome kit with supplies no supplies were given to us
Kimberly
2 晚行程
8/10
Victoria
10 晚行程
10/10
This was our second time staying at the Kona Castle Reef . This oceanfront unit was comfortable, tidy and an excellent layout. Some of the lighting fixtures seemed dated and
Could use replacement . Having the bbq’s there as an alternative cooking option was fantastic. We can’t wait to visit again next year and hopefully secure the same unit as we did this time .
Mary
7 晚浪漫旅行
6/10
Ismael Jr
7 晚行程
10/10
Very nice location and the place was amazing!
Chris
6 晚家庭旅行
6/10
Condo unit needed some maintenance before check in Bedside lampshade broken and left ( with pieces) in bedroom . Louvre doors enclosing laundry machines broken and wooden slats left laying inside the
Cupboard .Parking pass was to be left in unit for new customer but no parking pass was found. We ended up writing our info on a piece of paper and placing that on the dashboard .
Kathy
5 晚浪漫旅行
2/10
HIDDEN FEES! After paying in full prior to our trip through Hotels.com, we received an email from the management company 6 hours before our check in (while we were still on the plane to Hawaii) that we had an outstanding balance of $312.00, which was more than the price of a one night stay. When we landed and I was able to call, they claimed it was a cleaning fee and we would not receive our check in information until it was paid. Seeing as our only other option was to desperately find a new place, we paid the ransom. I called the manager about this fee, who said these fees were disclosed earlier. When I sent her my Hotels.com receipt stating my whole stay had already been paid for, along with her management company’s message via Hotels.com that never stated any price on these hidden fees, she went silent and refused to answer our calls or respond back to our multiple voicemails. She could not point out anywhere in the contract where these high fees would be charged. As for the “cleaning fee”, the floors were absolutely filthy when we arrived, with the bottoms of our feet turning black within seconds of entering the unit and removing our shoes. The only cleaning received during our three nights came after we left. The closet door to the washing machine was also busted through.
This company was completely dishonest about the costs and I would urge anyone looking to book this place to reconsider.
Timothy
3 晚行程
8/10
It was pleasant! Coffee pot was old and shower in bedroom was not so great. Not enough hit water and the half shower door made for a messy, cold shower.
Lisa Diane
10/10
Loved our stay there, comfy bed nice well stocked kitchen