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喜来登凯亚乌霍乌湾科纳度假村及芳疗中心

4.5 星住宿

Outrigger Kona Resort and Spa

凯鲁瓦·柯纳豪华酒店，设有 4 间餐厅和全套 SPA 服务

选择日期以查看价格

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心设有屋顶露台，而且开车 10 分钟就能到达魔术金沙海滩。客人可以到 SPA 享受深层组织按摩、芳香疗法或水疗法；酒店有 4 间餐厅，其中的Rays on the Bay主打地方菜，供应早餐和晚餐。这家豪华酒店的其他特色包括 2 个室外游泳池、池畔酒吧和24 小时健身俱乐部。

点评

7.8/10
不错

热门服务设施

  • 游泳池
  • SPA
  • 可带宠物
  • 提供停车位
  • 餐厅
  • 提供连通房

主要服务设施 (12)

  • 按要求提供客房清洁服务
  • 靠近海滩
  • 4 间餐厅和酒吧/酒廊
  • 全套 SPA 服务
  • 2 个室外游泳池
  • 屋顶露台
  • 供应早餐
  • 免费班车
  • 2 个室外网球场
  • 24 小时健身俱乐部
  • 免费自行车
  • 代客停车

家庭挚爱 (6)

  • 儿童免费入住
  • 免费婴儿床
  • 儿童游泳池
  • 冰箱
  • 提供连通房/毗连房
  • 收费电视频道

同类型住宿

滑水道
OUTRIGGER 科纳度假村及水疗中心
凯奥霍
  • 游泳池
  • SPA
  • 可带宠物
  • 提供停车位
8.8 分，总分 10，超赞，1,078 条点评
新价格 CNY1,584
总价 CNY2,163
含税款和其他费用
6 月 7 日 - 6 月 8 日
OUTRIGGER 科纳度假村及水疗中心
对比同类住宿
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街区简介

地图
Ehukai Street, 78-128, Kailua-Kona, HI, 96740

附近有什么？

  • 哈罗鲁奥 - 步行 2 分钟 - 0.2 公里
  • 基亚霍湾海滩 - 步行 7 分钟 - 0.6 公里
  • 霍鲁亚网球中心 - 步行 7 分钟 - 0.6 公里
  • 科纳城郊俱乐部 - 步行 17 分钟 - 1.5 公里
  • Keauhou 购物中心 - 步行 19 分钟 - 1.6 公里

周边介绍

  • 柯纳国际机场 (KOA) - 31 分钟车程；25.2 公里/15.7 英里
  • 区内班车
  • 免费海滩班车

餐厅

  • ‪Sunset Kai Lanai - ‬车程 4 分钟
  • ‪Magics Beach Grill - ‬车程 7 分钟
  • ‪Kaya's - ‬车程 12 分钟
  • ‪L & L Hawaiian BBQ - ‬车程 4 分钟
  • ‪Piko - ‬步行 2 分钟

住宿简介

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心

  • 喜来登凯亚乌霍乌湾科纳度假村及芳疗中心设有屋顶露台，而且开车 10 分钟就能到达魔术金沙海滩。客人可以到 SPA 享受深层组织按摩、芳香疗法或水疗法；酒店有 4 间餐厅，其中的Rays on the Bay主打地方菜，供应早餐和晚餐。这家豪华酒店的其他特色包括 2 个室外游泳池、池畔酒吧和24 小时健身俱乐部。

住宿一览

DONE

酒店规模

    • 508 间酒店客房
    • 楼高 7 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：不限时间
    • 办理入住年龄不小于：18
    • 退房时间为 11:00
DONE

特别入住说明

    • 住客将于到店前 5 天内收到内附入住说明的电子邮件；前台工作人员将在住客到店时接待
    • 住宿提供的信息可以使用自动翻译工具进行翻译
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 限 2 名 17 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
DONE

宠物

    • 允许携带宠物（仅允许携带狗狗和猫咪，每只宠物限重 18 公斤）*
    • 欢迎服务类动物
    • 只能在特定房间吸烟，其他地方禁止吸烟*
LOCAL_PARKING

停车场

    • 住宿内自助停车场（每晚 25 USD）
    • 住宿内代客停车场（每晚 35 USD）
    • 住宿内轮椅无障碍停车场
DONE

住宿外

    • 免费海滩班车
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 自助式早餐（收费），时间为每天 06:00–10:30
  • 4 间餐厅
  • 酒吧/酒廊
  • 池畔酒吧
  • 咖啡馆
  • 客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 儿童免费入住（详见政策）
  • 儿童游泳池
  • 杂货店/便利店

游玩项目

  • 免费海滩班车
  • 网球
  • 有氧健身课堂
  • 瑜珈课程
  • 沙滩排球
  • 篮球
  • 山地骑行
  • 水上摩托艇
  • 冲浪运动/趴板冲浪
  • 购物
  • 台球桌
  • 附近的海滩
  • 附近有徒步/骑行活动
  • 附近有划皮艇活动
  • 附近有水肺潜水
  • 附近有溜索速降

远程办公

  • 24 小时商务中心
  • 4 间会议室
  • 会场面积（533 平方米）

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 店内租车服务
  • 干洗/洗衣服务
  • 大堂免费报纸
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 免费海滩班车
  • 免费自行车租赁
  • 收费池畔小屋
  • 泳池躺椅
  • 池畔遮阳伞

服务设施

  • 前台保管箱
  • 屋顶露台
  • 花园
  • 公共区电视
  • 24 小时健身俱乐部
  • 2 个室外游泳池
  • 游乐厅/游戏室
  • 全套 SPA 服务
  • 热水浴缸
  • 2 个室外网球场

无障碍设施

  • 轮椅无障碍设施
  • 点字/凸起标牌
  • 电梯
  • 轮椅无障碍通道
  • 轮椅无障碍停车场
  • 提供助听设备
  • 轮椅无障碍公共卫生间
  • 轮椅无障碍电梯通道
  • 轮椅无障碍入住登记处
  • 轮椅无障碍 SPA
  • 轮椅无障碍游泳池
  • 轮椅无障碍健身中心
  • 轮椅无障碍商务中心
  • 走廊视觉警报
  • 隐藏式字幕电视
  • 浴室低位电源插座
  • 低位猫眼
  • 低位门锁
  • 高度可调淋浴喷头
  • 坐便器旁扶手
  • 浴缸扶手
  • 站立式无障碍淋浴
  • 杠杆式门把手

客房服务设施

娱乐消遣

  • 55 英寸液晶电视
  • 收费数码频道
  • 收费电影

居家般舒适

  • 恒温控制空调
  • 迷你吧
  • 咖啡机/沏茶壶
  • 浴袍和拖鞋
  • 熨斗/熨衣板

安心入睡

  • 防过敏的被褥
  • 高档床上用品
  • 免费婴儿床
  • 折叠床/加床（额外收费）

珍奢享受

  • 配备家具的外廊

清洁梳洗

  • 泡澡浴缸
  • 淋浴/盆浴组合
  • 免费洗浴用品
  • 吹风机
  • 毛巾

办公通讯

  • 书桌
  • 免费报纸
  • WiFi
  • 免费市内电话

餐饮

  • 冰箱
  • 免费瓶装水

其他

  • 按要求提供客房清洁服务
  • 客房内设有可存放笔记本电脑的保险箱
  • 提供连通客房
  • 外侧走廊入口

特色

SPA

住客可以尽情享受酒店的全方位 Spa 服务 - Ho'ola Spa。服务包括深层组织按摩、运动按摩、瑞典式按摩和面部护理。该 SPA 提供湿蒸房。该 SPA 提供各种护理疗法，包括芳香疗法和水疗法。SPA 设施在特定日期开放。

用餐

Rays on the Bay - 此餐厅可俯瞰海洋景观风景，擅长于地方菜，供应早餐和晚餐。住客可以在酒吧畅饮。需要预订。
Holua Poolside Bar and Lo - 此池畔餐厅提供午餐、晚餐和便餐。住客可以在酒吧畅饮。每天营业
Haleo Luau - 此主题餐厅可俯瞰海洋景观风景，擅长于国际美食，仅供应晚餐。住客可以在酒吧畅饮。需要预订。在特定日期营业
Kaiulu Sheraton Club Loun - 此餐厅可俯瞰海洋。每天营业

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 度假费：每间住宿每晚 USD 34.41
  • 度假费包括：
        • 其他服务
        健身/瑜伽课程
        游泳池
        体育设施
        WiFi（可能有限制）

其他项目

  • 自助式早餐需额外收费，成人大约为 USD 29.95 至 29.99，儿童大约为 USD 12.50 至 15.00
  • 可安排延迟退房，额外收费

儿童及加床

  • 可提供折叠床，额外收费，每晚 USD 70.0

宠物

  • 服务型动物免费
  • 可携带宠物入住，额外收费，每间住宿每天 USD 25

停车位

  • 自助停车场费用为每晚 USD 25
  • 代客停车费用为每晚 USD 35

游泳池、水疗和健身房（如适用）

  • 按摩服务和SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。

酒店可提供连通房/相邻房，但需视空房情况而定。住客可通过预订确认上的联系信息向酒店提出要求。

住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。

该住宿接待方接受以信用卡、借记卡和现金付款。

可使用信用卡：Visa、万事达、美国运通、大来、JCB 国际、银联

住宿确认已执行下列清洁和消毒规程：万豪国际卫生安全承诺。

国家税号 - 27-4750769

别称

Keauhou Resort

Sheraton Keauhou

Sheraton Kona Resort Keauhou Bay Kailua-Kona

Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona

Sheraton Resort Keauhou

Sheraton Kailua-Kona

Sheraton Keauhou Bay Hotel Kailua-Kona

Sheraton Keauhou Bay Resort & Spa

Sheraton Keauhou Bay Resort And Spa

Sheraton Kona Keauhou Bay

Sheraton Kona Resort Keauhou Bay

Sheraton Kona Keauhou Bay Kailua-Kona

Sheraton Kona Resort Spa at Keauhou Bay

Sheraton Kona Keauhou KailuaK

Sheraton Kona & Spa At Keauhou

Sheraton Kona Resort & Spa at Keauhou Bay Resort

Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona

Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

常见问题

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，每只宠物限重 18 公斤。需要支付 每间住宿每天 USD 25 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心是否有停车场？

是的。自助停车收费为每晚 USD 25。代客停车收费为每晚 USD 35。

何时可在喜来登凯亚乌霍乌湾科纳度假村及芳疗中心办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 11:00。延迟退房需要支付一定数额的费用。

在喜来登凯亚乌霍乌湾科纳度假村及芳疗中心及其附近有什么游览观光项目？

现场活动包括​山地骑行、冲浪运动/趴板冲浪和排球，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 2 个室外游泳池中任选一个畅游。喜来登凯亚乌霍乌湾科纳度假村及芳疗中心也拥有24 小时健身俱乐部和SPA 服务，以及游乐厅/游戏室和花园。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心店内或附近是否有餐厅？

是的，有 4 家店内餐厅，提供地方菜、海洋景餐厅和池畔就餐。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心配备任何户外私人空间吗?

是的，每间房间都有配备家具的外廊。

喜来登凯亚乌霍乌湾科纳度假村及芳疗中心周边区域环境如何？

从喜来登凯亚乌霍乌湾科纳度假村及芳疗中心仅需8 分钟步行可至基亚霍湾海滩，4 分钟步行可至哈罗鲁奥。

点评

关于的点评

7.8

好

8.2

清洁度

8.2

地点

8.2

员工和服务

7.4

住宿条件和设施

点评

已验证

4/10 一般

1. The Outrigger Kona has the architectural potential to become a brutalist masterpiece, but the property is instead treated and maintained as a drab, tacky, mediocre concrete structure. A few low cost interventions could increase the visual appeal of the property: e.g., do not paint in white the concrete but use cladding elements with rock inclusions or micro cement in a hue of gray that blends more naturally with surrounding lava rocks. 2. Should provide instruction on how to use the WiFi at the time of check-in. 3. A morbidly obese people may have slept on the mattress, the mattress in our room did not offer any support, was distorted, and overall extremely uncomfortable.
Enrico，1 晚行程
已验证

2/10 较差

I paid for an ocean view room. But it was actually looking over the parking lot. The staff said it was an ocean view if I go out to the balcony during the day I’d see some part of the ocean. That’s just ridiculous. That’s not what you advised as an ocean view room. And they say they weren’t able to move me because they were full. Besides that everything else was absolutely overpriced. I’ve stayed at many sea resorts. Including some other Sheratons. This is by far the worst. And not close to the cheapest. Never here again.
S，3 晚行程
已验证

10/10 绝佳

Beautiful, clean room close to the pool. Amazingly high ceilings. Wonderful interactions with the staff. I can’t wait to go back!
Angela，1 晚行程
已验证

8/10 非常棒

This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.
Ann，7 晚行程
已验证

10/10 绝佳

Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.
Chad，1 晚行程
已验证

8/10 非常棒

It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.
Carol，6 晚行程
已验证

8/10 非常棒

.
Robert，3 晚行程
已验证

10/10 绝佳

Amazing location and view of ocean
teresa，13 晚行程
已验证

8/10 非常棒

The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.
Kevin，8 晚行程
已验证

10/10 绝佳

Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.
Axel，8 晚行程
已验证

8/10 非常棒

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.
Andrea，6 晚行程
已验证

2/10 较差

We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.
Christina，7 晚行程
已验证

8/10 非常棒

Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.
Stuart，8 晚行程
已验证

10/10 绝佳

All my famiy is really happy whit everything
Jose，4 晚行程
已验证

4/10 一般

Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.
Aaron，6 晚行程
已验证

4/10 一般

Pretty and clean outside but feels outdated. Rooms felt old & bathroom overall felt very outdoors like. During our stay all the bars and dining closed without notice but did offer free basic continental. We were told that out would remain that way for the rest of our stay due to short staff, so that was a challenge especially if you wanted to hang by that pool all day. More staff needed
Yvonne，4 晚行程
已验证

6/10 不错

Staff was very friendly
Robert，4 晚行程
已验证

10/10 绝佳

Great property and when we come back, we will def stay there! The staff and the resort amenities are awesome. The rooms are older and need some updating, but besides that, the location is great and the property is beautiful! 10 out of 10.
Natie，6 晚行程
已验证

8/10 非常棒

For reference, the Sheraton Kona Resort & Spa is now the Outrigger Kona Resort and Spa. Our check in date was 8/26, the official name change occurred 8/25. No one from Expedia, Sheraton, or Outrigger reached out to us to let us know that a name change had occurred. The signs were all changed to Outrigger and did not even say "previously Sheraton", so we were really confused upon arrival. An email, phone call or any type of communication should have occurred. Aside from that big hiccup, the hotel was as to be expected. As stated by previous reviewers, the grounds are beautiful but the rooms are dated. They have that clean but musty smell that kind of hits you when you enter, could definitely do with some updating. Only the pool bar and the cafe were open during our stay, which wasn't a problem since we had a car and planned to eat outside of the hotel anyway. Location wise, it's far from most places we wanted to go, but it worked out since it was right in between Captain Cook and Kailua Kona, which made it a 15 minute to either spots. A car is definitely needed since there are very few food options nearby. We did like that the night snorkeling with Manta Rays was a quick 5 minute walk from the room. I'm not sure if the hotel was operating on limited capacity but it wasn't crowded at all, which was nice, everyone kept their distance and seemed to be following Covid protocols.
Emily，4 晚行程
已验证

10/10 绝佳

Great service beautiful room
Kenya，2 晚行程
已验证

8/10 非常棒

I liked the property and the activities offered, but the service was very slow. They didn’t have room service, the only market/store closed early, so did the bar.
Ana Libia，7 晚行程
已验证

10/10 绝佳

Beautiful view and pool hour were open until 10pm. This gives you time to enjoy the pool because during the day time, you are out and about on excursions and activities.
Kellie Y，4 晚行程
已验证

10/10 绝佳

Everything was great about this resort from the awesome guys at valet to the cutest girl at the pool shop. One issue that arose was that Rays on the bay restaurant was closed due to Covid leaving only 1 dinning option other than the pool bar. I was also a bit discouraged to find out the ocean view room was actually a bay view so we were unable to sit on our deck and watch the sunsets. The pool view rooms would allow the viewing of the sunsets.
9 晚行程
已验证

2/10 较差

As I explained they declined up the stay because of a mistake with the state and the QR CODE for COVId. I expect a refund
4 晚行程
已验证

6/10 不错

Best thing about my experience was the friendly, prompt and polite service. The whole staff was wonderful and really tried to make our experience great. The views from our ocean front view was unbeatable. The rooms were OK, not too many bells and whistles, and the bathrooms are grossly out of date. The post-covid prices for the rooms are way too high for the quality of the rooms. I didn’t eat there, but the cocktails and coffee were fairly good. I would stay here again only for a lower price.
2 晚行程