The staff and environment are both great! My only complaint is just that the sink's design doesn't make sense (too shallow and sloped comparing with the water pressure) so the water spills whenever I wash hands.
Shanshan
5 晚行程
8/10
Good location, just a 5-7 min walk to the nearest bus stop. Area is quiet. Staff are friendly.
The room was fairly cramped for a family when the sofa bed is out. It was also not comfortable to sleep on, could do with replacing the mattress.
The bathroom has been nicely renovated but unfortunately the tap is too far from the sink and water goes everywhere.
Po Shan
1 晚家庭旅行
10/10
Friendly staff and room is spacious & clean.
MRS Kit SUM
1 晚行程
8/10
Clean room and communal areas. Helpful staff. Restaurant area not very large so couldn't deal with the influx of people at breakfast
Paul
1 晚家庭旅行
10/10
Very friendly and helpful staff, good food and drink, nice room.
Graham
1 晚商务旅行
10/10
Laurent
1 晚行程
10/10
enjoyable overnight stay
Lorraine
1 晚行程
2/10
Couple of lights in room broken, bed so hard i considered sleeping on floor, no socket by bed for cpap machine. Flat beer in bar as according to staff no gas in 2 days, dirty prs left on tables for over 40 mins while staff stoid talking, cold hard bacon and eggs, sausages pale and undercooked.bathroom floor near bar dticky and dirty. Fire alarm on tv in bar dent staff panicking for 10 mins until customer pointed out it was on tv
Daniel
1 晚行程
10/10
Our stay at this hotel was amazing. Very quiet with a good view of the lake. Window could not be closed as faulty. Had a wonderful day in Cambridge
Phillip
2 晚行程
10/10
everything is good.
Mei Shan
1 晚家庭旅行
8/10
The stay was excellent. The biggest fault with this property was the overnight parking if it wasn’t for the staff the stay would have been a disaster it was stressful enough as it was.