The beds are terrible! So uncomfortable. Maids should check the alarm clocks when they service the room for the next guest, ours went off at 6 am
Raeann
Raeann,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
The hotel was clean and well maintained. The desk staff were alert and attentive the evening we arrived and the following morning. I was especially pleased to see a gluten-free option included with the continental breakfast. Thanks!
Perry
Perry,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Love the location close to everything including my family
Joy
Joy,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 6 日
Samai
Samai,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
very spacious and clean
Hani
Hani,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Staff was very friendly and rooms where clean and stocked
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
It was clean, spacious, comfortable bed. Thank you
Irina
Irina,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Dong Su
Dong Su,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Marcus
Marcus,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Excellent
Tom
Tom,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 12 日
The staff here is incompetent. I was charged for parking. I did not have a car nor did I give them any vehicle information. I was traveling with friends and they had rented a car. I had given them my debit card for incidentals. I noticed the charge on my mobile banking about 4 days after I had checked out and was back home. I called on Nov. 30 and spoke with staff who said she was sorry and would reverse the charge. I believed she would take care of it and did not think of it until the next Saturday, December 7. I called and spoke with a different employee. I explained what happened and she said to call back tomorrow because she was not a supervisor and could not take care of it. I called the next day, December 8 in the evening and spoke with another employee. I explained again what happened and she said that she would reverse it for me. I asked if she was a supervisor and she said "yes". That evening I checked my bank account and there was a credit so I thought OK, good. However, the next morning when I checked my bank account at 6 am, there was a charge by Springhill Suites for double the original parking charge! I was not happy to say the least. I immediately called (this is call #4) and spoke with an auditor who said that a supervisor would be in at 7:00 (in one hour) and that she would be able to take care of it. I called at 7:10 am that same morning (Dec. 9) and spoke with the supervisor. She apologized and said she would fix. It was still a charge two days later.
Dina
Dina,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Kayleona
Kayleona,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Excellent room and customer service
Richard
Richard,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Oscar Manuel Castanedo Riva
Oscar Manuel Castanedo Riva,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 1 日
Stayed for three nights over Thanksgiving. It met all of our expectations!
Brandon
Brandon,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 18 日
Rooms infested with fleas. Towel holders falling off walls. Tv mounts loose and falling apart.
Dirty rooms. Cold pool. Hot tub jets hardly working.
Switched room due to fleas, and other room had fleas also. Rooms in poor condition, and dirty.
MIKE
MIKE,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
Aesthetic
Archie
Archie,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 31 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 26 日
Have stayed here before… great location for us
Sue
Sue,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 24 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 7 日
Nice Place
Comfortable beds and great breakfast!
Jake
Jake,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Louis J
Louis J,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 1 日
Last time we stayed, they had removed waffles from the weekday breakfast menu. This time they stopped providing lotion. Otherwise, our stay was fine.