Out dated rooms for century we live in owners have neglected and putting profit before hospitality service and care not to mention safety and welfare of residents
Will be reporting this to local authority for lack of health and safety measures to protect young children on site
Manoj
Manoj,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
S R
S R,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Lovely Stay!
Lovely hotel and room, check in was a bit confusing as we weren’t sure which building Reception was in-ended up having to get back into the car with all our luggage and driving to the lodge which was some distance from the Reception we’d gone to-there are two.
Bathroom looked lovely initially, however when used the toilet flush need Amazonian strength and the shower didn’t drain it could also have done with a bit of Mould and mildew remover.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Excellent Breakfast Average Room
Fantastic Friendly Staff Good Quality Breakfast Hot Room Dirty Large Dressing Table Not prepared Maybe Due to Late arrival so wasn’t very clean.
Bedroom was fine starting to date all black wood Interior newer refurbished wing would probably have been a better choice.
Nice bathroom but shower water pressure was poor in my opinion.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Stephen
Stephen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Loved the ambience of The Avenue and the food and drinks facilities were exceptional. Staff were very competent and friendly.
Susan
Susan,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Nice
Would have been 5 star but no air con and it was one of the hottest days of the year. Also 1 lift miles from anywhere
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Very disappointing restaurant
We had gathered for a family meal together in the restaurant, we entered at 7.30pm. Sadly the service was terribly slow - it was ages befoer our starters arrived and I think it was not until 9.15pm that main courses arrived, apart from the 2 salads! One of the staff checked in if everything was okay - but obviuously not as 2 of us were without any food! Then, when it arrived it was on a hot plate(!), some of the salad was very old and had gone clear and had seen better days, and then the chicken was too tough to cut! Then there was a further delay to get our desserts which did not include any cooked items! There were lots of staff around but they did not see, to want to be seen or to help with simple things like getting more water.
In the morning we came back for breakfast - there were no plates, there was food on the floor which people were just walking on around the hotel there were used glasses and plates of food that looked like they had been there for a good couple of hours. Needless to say I won't be rushing back here! Very disappointing for a De Vere hotel, I expected better.
Andy
Andy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Family get together
Booked in April 19 people for family get together. Dinner on one night ordered week before together with meal choices. After at restaurant for 7.30 booking. Food arrive at 9.15 and they had run out of one item ordered! To be fair we were given a discount but for some family members it was far too late to eat. Following day there was a huge wedding from late morning to late evening which utilised all of the public areas in Wokefield where most of us were staying. This meant there was nowhere available for us to socialise and chat which was the purpose of the weekend and why we chose this hotel. Perhaps we should have been advised of this in advance. On the plus side staff were friendly and helpful, everywhere was clean with the exception of glasses and cups not cleared from tables in communal areas, rooms a good size and beds comfy.
Peter
Peter,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Smelly rooms
Overall stay wasn’t great. Asked for earlier check-in at 12 and 2pm but still wasn’t available. The iron in the room was dirty and burnt my shirt for my friends wedding. The room was very smelly. Smelled like damp and it wasn’t just my room, even my friends room smelt the same.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
It's waq an amazing experience, from the cleanliness to customer service is top notch. Breakfast was f8ne but would preferred more variety like waffles or pancakes
Adeola
Adeola,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Emma
Emma,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
Disappointing
Had to change rooms 3 times
1st, ripped and stained curtains, dirty cushions, bed side light didn’t work
2nd, large yellow stain on sheets
3rd, no hot water from shower and water just dribbling so not able to have a shower
Very disappointing, hotel looks good but rooms are not well maintained and housekeeping staff are obviously slack
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Anisha
Anisha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
No ac but otherwise geeat
Raminta
Raminta,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Golf trip
Lee
Lee,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Nice stay
Nice place, lovely quite setting but had to walk quite a way to get to next building where I was staying, unknown to me at check-in. Rooms very clean, air conditioned and comfy bed. Would be nice to have a fridge or some water but otherwise all good
Dominic
Dominic,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Jess
Jess,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Barry
Barry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
Was pleasant to stay at. Pool was lovely and golf course looked superb. Breakfast was excellent. Not eco-friendly with so much packaging waste and towels changed even if you indicated they shouldn’t be. Bar is a sports bar and therefore rather noisy if you want to chill a bit more.