The reception staff were amazing - I cannot praise them enough - the hotel staff were excellent throughout !
Dean
Dean,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
Promised much - didn’t deliver
Honestly conflicted on my stay as based on the location of the room and the being the root cause of my dissatisfaction, it was okay. Initial booking was no issue and received the usual comms prior to arriving along with an “offer” to upgrade to a room in the “Manor House” which I went for. The room was on the top floor (3rd) at the end of the corridor and initial everything was okay. Some dropped popcorn on the stairwell but nothing untoward. The room allocated was however down the Restaurant end of the manor and the smell of the vents from the kitchen meant it was impossible to have the window open while the kitchen was open due to the smell of cooking fats venting - combined with the area at the bottom of the stairwell being used to store dirty plates from service - again leading to a strong odour up the staircase to the rooms. Finally this morning I noticed some rather unclean bedding as I pulled my covers back, not what I was expecting at all! I avoided breakfast…. Finally on the stairs on the way out… the popcorn from the previous evening….
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Relaxing Family Break with Excellent Hospitality
We had a lovely family stay at De Vere Wokefield Estate. From the moment we checked in, Alex and Taz were very welcoming. The room was comfortable and the overall atmosphere of the hotel was very relaxing.
The breakfast was excellent with a wide variety of fresh options – definitely one of the highlights of our stay. Another highlight was the swimming pool, which our daughter absolutely loved and didn’t want to leave!
Overall, it was a really enjoyable stay for our family and we’d be happy to return again.
Sofan
Sofan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Nice outside grounds but hotel not so much
The stay wasn’t good. The hotel double booked both my bookings with another family. They took around 30mins to sort it out. The room itself isn’t worth the price I paid for it. No water given. The room needs a proper clean before handed over. There is a lack of lights in the room. The hotel has a horrible layout with confusing corridors. The bathroom is nice.
Ravi
Ravi,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
James
James,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 18 日
Room did not have any hot water when I returned at night.
When front desk were notified, the man was incredibly rude. Hot water was unable to be fixed at the time (only once we were leaving) and they could not provide an alternative room.
Hotel was otherwise nice however these two things ruined the stay.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 10 日
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
Nice place, needs air conditioning
Lovely, setting and beautiful grounds, when we arrived, we had lunch in the bar. The food was pretty basic and we had to have a few items rectified. The room is very tired and be aware they do not have air conditioning. I appreciate it’s not listed when booking a hotel of this size and statue you would expect it to be a given and wouldn’t think to check. Bearing in mine a temperature was around 20°. The room itself felt like it was about 35. It desperately needs air-conditioning.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Health and Safety Issues
Out dated rooms for century we live in owners have neglected and putting profit before hospitality service and care not to mention safety and welfare of residents
Will be reporting this to local authority for lack of health and safety measures to protect young children on site
Manoj
Manoj,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
S R
S R,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Lovely Stay!
Lovely hotel and room, check in was a bit confusing as we weren’t sure which building Reception was in-ended up having to get back into the car with all our luggage and driving to the lodge which was some distance from the Reception we’d gone to-there are two.
Bathroom looked lovely initially, however when used the toilet flush need Amazonian strength and the shower didn’t drain it could also have done with a bit of Mould and mildew remover.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Excellent Breakfast Average Room
Fantastic Friendly Staff Good Quality Breakfast Hot Room Dirty Large Dressing Table Not prepared Maybe Due to Late arrival so wasn’t very clean.
Bedroom was fine starting to date all black wood Interior newer refurbished wing would probably have been a better choice.
Nice bathroom but shower water pressure was poor in my opinion.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Stephen
Stephen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Loved the ambience of The Avenue and the food and drinks facilities were exceptional. Staff were very competent and friendly.
Susan
Susan,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Nice
Would have been 5 star but no air con and it was one of the hottest days of the year. Also 1 lift miles from anywhere
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Very disappointing restaurant
We had gathered for a family meal together in the restaurant, we entered at 7.30pm. Sadly the service was terribly slow - it was ages befoer our starters arrived and I think it was not until 9.15pm that main courses arrived, apart from the 2 salads! One of the staff checked in if everything was okay - but obviuously not as 2 of us were without any food! Then, when it arrived it was on a hot plate(!), some of the salad was very old and had gone clear and had seen better days, and then the chicken was too tough to cut! Then there was a further delay to get our desserts which did not include any cooked items! There were lots of staff around but they did not see, to want to be seen or to help with simple things like getting more water.
In the morning we came back for breakfast - there were no plates, there was food on the floor which people were just walking on around the hotel there were used glasses and plates of food that looked like they had been there for a good couple of hours. Needless to say I won't be rushing back here! Very disappointing for a De Vere hotel, I expected better.
Andy
Andy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Family get together
Booked in April 19 people for family get together. Dinner on one night ordered week before together with meal choices. After at restaurant for 7.30 booking. Food arrive at 9.15 and they had run out of one item ordered! To be fair we were given a discount but for some family members it was far too late to eat. Following day there was a huge wedding from late morning to late evening which utilised all of the public areas in Wokefield where most of us were staying. This meant there was nowhere available for us to socialise and chat which was the purpose of the weekend and why we chose this hotel. Perhaps we should have been advised of this in advance. On the plus side staff were friendly and helpful, everywhere was clean with the exception of glasses and cups not cleared from tables in communal areas, rooms a good size and beds comfy.
Peter
Peter,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Smelly rooms
Overall stay wasn’t great. Asked for earlier check-in at 12 and 2pm but still wasn’t available. The iron in the room was dirty and burnt my shirt for my friends wedding. The room was very smelly. Smelled like damp and it wasn’t just my room, even my friends room smelt the same.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
It's waq an amazing experience, from the cleanliness to customer service is top notch. Breakfast was f8ne but would preferred more variety like waffles or pancakes