Pamela welcomed us with 2 cold bottles of water, which were much needed in the heat. Our room was clean, the bed was very comfortable, and the shower was great. Could have used more towels! If you go to the pool (needed to be skimmed for the bugs), you have to get them from the front desk, do that at check-in! We had only 2 towels during our stay, but found some extras in the exercise room.
Breakfast was pretty good. Overall, we loved the room and the desk space. We did have a lot of issues with our room cards not working.