The room was in good condition, but the toilet was somewhat clogged and the microwave had a broken carosel. Otherwise great stay, I highly recommend it!
Eric
Eric,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
OK Stay.
I want to first state the staff was wonderful. The check-in was easy and smooth. And breakfast was prepared on time.
However, this hotel has a lot of wear to it. There were holes in the shades and several of the light fixtures did not have lightbulbs.
Several of the amenities were out of order. The business center was not open nor was the hot tub accessible during our stay.
The location is ideal if you are looking for something close.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
The only problem was during the day. The air conditioner was not as cold in the room as we would prefer it in the evenings it got cool and it was great for sleeping and the toilet either in our room or the room next door ran, but it wasn’t loud enough to disturb sleep
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 9 日
Stay away
I can’t give this hotel anything positive than the location. Dirty, old, bad service and nothing good at all to say. We checked in late and was given two light balls to change ourselves we the bedding lamps wasn’t working.
Day two we didn’t get our cleaned, we had do not disturb on our door until 10.30 am…! Then we we out all day. Had to ask for toilet paper and clean towels.
If you aren’t in Springdale to literally sleep 7 hours and then on the road again, I wouldn’t stay here.
Christina
Christina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Met my expectations
Met all my expectations. It was close to our sports venue and places to eat…and Walmart!
Rodrigo
Rodrigo,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
It was "ok" and the staff was very nice and helpful. It just feels like the place needs a good remodeling.
Roberto
Roberto,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
The first room we were placed in was already being occupied by a different guest. The lady at the front desk confirmed that another party was in fact booked for that room we were originally in. She offered to place us in a different room. Upon entry I could tell that the room was not clean. The bed was poorly made and the desk area was covered with strange residue of shorts as if it had not been cleaned in between guest. In the end, we did not feel comfortable enough to stay there and opted for a cleaner & nicer hotel despite the no refund policy which sucked. DO NOT WASTE YOUR MONEY!!!!
Kindall
Kindall,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
I liked the ease of location. We did not feel like the room was as clean as it could have been. There were hairs on our sheets and that made us question how clean ultimately the whole room was.
Jill
Jill,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 7 日
I booked a non smoke room and when it came time to check in and got the key and went to the room walked in and the room smelled like cigarettes and weed bought a spray sent and sprayed the room got rid of some of the smell but in the bathroom had a strong smell and never went away and there were some stains on the towels and top cover of bed.
Emily
Emily,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
very clean
Charity
Charity,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 22 日
In end they made it right, but the evening clerk assigned us 2 rooms that already had people in them. And before the night was over, 3 other families were assigned our room, which made us feel unsafe. When we checked out, i learned we were not even in the room that was actually originally assigned to us in the first place.
Nicolette
Nicolette,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 20 日
Was okay … easy access to main freeway and to where I needed to go.
Amy
Amy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Marty
Marty,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
NT
Jaime
Jaime,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Great customer service from the Front Desk lady!
The front desk young lady Jessica service was extremely nice and she was very helpful.
Josue
Josue,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Very dirty hotel room! We found mouse poop in the pull out couch along with trash and shot glasses under bed. The mattresses looked like they were stained with blood and possibly other fluids. We immediately checked out and asked for a refund. The clerk at the counter was nice and apologetic.
Tressie
Tressie,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 2 日
Carolina
Carolina,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 27 日
A clean hotel with a good check in experience. It was very adequate hotel
Andy
Andy,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 24 日
There was visible hair and dirt on the top wrap that felt like a disposable sheet. There were crumbs in the couch. There was mold in the window. So seems that housekeeping is an issue. The front desk staff were all very polite and accommodating.
Rae
Rae,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 9 日
Room was dirty and property was as well. Pool was closed.
Stacey
Stacey,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 2 日
Staff initially took an abnormally long time greeting us when we arrived (I had to tell several times before seeing someone) and gave us a room already occupied (we learned after trying our key card several times), hot tub advertised but out of order, clothes iron did not work, breakfast on Sunday was what little was leftover from Saturday (not pleasant) and pillows are half, instead of full- sized pillows. Definitely will not stay there next time.