The hotel staff made this trip super nice when itcstarted out suoer bad! Our car died 15min away on when I called to ask them to hold the room even though wed be late. I knew they were sold out due to a halsey concert next door, and worried someone else would get our room. They told me not to worry. After waiting 3 hrs for a tow and arrival at the hotel, they gave us info for a shuttle service to the show, since our car was gone and being handicapped, I couldn't walk the 3/4 mile to the venue. Ebony and the mgr were so nice, made sure we had what we needed, including a step stool for me to use since the beds in hotels lately are too high for me to get into easily. The breakfast was nice, standard hotel breakfast on the nicer side. Place was clean, didnt smell moldy or perfumey which is important to me due to asthma. I was worried it would be noisy after the concert goers gilled the place up, but I didnt hear any disturbances all night or in the morning. I tend to be very picky because of my variouses infirmaties, but i was very pleased. Biggest bonus was all four of the desk people we met. Not an unfriendly or un helpful person there!