The card key system has failed for almost a week in this hotel. It included my stay for four days.
During this period of time, we have to have one of the hotel staffs to open the room for us (every time).
Unbelievable.
Linus
Linus,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2013 年 6 月 13 日
Right location hotel
非常合适的位置. very nice location.
服务态度好. nice service
房间状态适中. room status so so.
停车费较高 (45USD/晚+小费) parking cost ratively high (45USD/night+ tips)
Alfonso
Expedia真实住客点评
8/10 很好
2012 年 7 月 24 日
VERY CONVENIENT LOCATION
KEVIN
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Hidden Gem
The room and bathroom were pristine. It is a small, hidden gem that is in the heart of Back Bay / Copley Square.
Dan
Dan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Great location - Great accommodations
The room was well designed and comfortable, the staff helpful. Surprisingly quiet in the midst of the city. Beautiful historical building. Right in the heart of the Back Bay.
Victoria
Victoria,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 17 日
They don’t clean the room every day
Joseph
Joseph,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Sarah
Sarah,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Sungeun
Sungeun,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Great choice for families
Cannot recommend this hotel
Highly enough. Traveled with husband and 3 kids. There were two queen beds and a pull out in another section with its own door and tv. Quiet and comfortable. From the second we arrived, staff was friendly and helpful. Location cannot be beat. So much in walking distance. Right by newberry street. (Must eat brunch at landwer and friendly toast!)
Deborah
Deborah,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
I booked this hotel for a two night stay with my family of 5 for the pullout sleeper. Check in was pleasant. Upon arrival in our room, we noted how hot it was and quickly adjusted the temperature down from 73 degrees (it never actually changed temp). We noted the room was much smaller and darker than expected. We pulled out the "sofa bed" which was a twin size with a mattress that was essentially a thin blanket thickness over a metal rack. Our 13 year old definitely was too large to sleep on the pullout and even our 9 year old was uncomfortable. It was also noted that the headboard of the queen bed had a white substance smudged all over it. We called Expedia to see about cancellation as we had only been at the hotel less than a half hour and did not have a sleeping area for all of us. They reached out to the property and were told only the manager had the authority to authorize a refund and they were not in until 8am the next day. We checked out and into the nearby Westin. The next day we heard from Expedia that the property refused to offer even a partial refund even though we checked out after a half hour. I called the property and told them I would be stopping by to get my room key since I would be paying for the room and the women who answered hung up on me. I did not get the keys but did return to the property to physically ensure they had checked me out because the gentlemen did not the first time I turned my keys in. Please be careful booking this property- 950 wasted.
Krista
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Our favorite hotel
Patricia
Patricia,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Walter
Walter,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Christopher
Christopher,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Everything was great. It was super amazing. Everybody was really kind.
Felicia
Felicia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Excellent hotel - location perfectbacccess to dining, shops and T
Jill
Jill,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Great location! Walkable to stores & restaurants . Easy access to T! Really friendly staff!
Patricia
Patricia,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
??
??,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Location, location, location
Great location! Walkable to restaurants, shopping, and transit. Was perfect home base for 3-day trip to Boston. Room was small but functional and clean. Front desk was friendly and helpful.