There were so many questions I had about navigating around the island. EVERYONE I spoke to were helpful and made sure I understood the directions. The quality of service, cleanliness of the room, and overall friendliness of the employees were excellent. It was a pleasure to stay and the Residence.
Debra
Debra,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Elizabeth
Elizabeth,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
jerry
jerry,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Our stay was nice. Not enough towels but we took extras from the pool area. The pullout sofa mattress was thin but to be expected. We loved having the kitchen amenities.
Alyson
Alyson,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
First come, first served
Booked a king suite with roll-in shower six weeks before the event I was attending. Was informed 2 nights before my arrival that the room I booked was occupied, and was offered a room with a bathtub/hearing accessible. There were 3 people in the room, one wheelchair bound. When I arrived to check in at 2:55pm was told the downgraded room wasn’t ready and I would have to wait 45 minutes. I just walked away because all they said was “sorry” but offered no compensation for the inconvenience. When the room was ready I was handed slip that informed me of a $12 daily parking rate. I told them to waive it. So booking in advance and paying for a premium hotel was a waste of money. One person couldn’t take a shower for the four days, and one person had to makeup and sleep on a sofa bed.
Lisa
Lisa,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Carpenter ants in out first room, was put into a smaller room because of this and wasn’t offered anything for that.