Poor customer service. The rooms smell like male cologne because it is part of their "signature Thomspon scent." If you have allergies, it is really bad. The bathroom sink kept leaking, and the walls are paper-thin. The curtains don't close all the way, so light comes in all night. One of the front desk employees was rude and dismissive of questions about the booking. I would not stay here again.
MANUELA
MANUELA,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
Kendarrious
Kendarrious,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Thomas
Thomas,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Haresh
Haresh,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
David
David,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Piergiorgio
Piergiorgio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Nate
Nate,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Joseph
Joseph,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 19 日
Finished with hotels.com
I didn’t get any perks. This is the last time I’m using hotels.com except to use up my points because I don’t receive any of the perks in this hotel you represented as having a pool and it was a 15 minute cab right away that is not having a pool.
there was no black tea in the hotel room when I requested it I was still giving fruity teas and they didn’t have black tea in the lobby restaurant they were out!
brenda
brenda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Great/Clean
A little pricey but our stay was amazing. Everything was clean, staff was super friendly and helpful! Yummy room service that served food until 11. Great staff, great location!
Ashley
Ashley,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Very special boutique stay in downtown Denver
What a *wonderful* visit in our hometown. The Thompson is so very special. Beautiful hotel. Welcoming staff. Smart little touches (the rugs in the elevator!). Chez Maggy is a gift. This is our new staycation destination.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Dominick
Dominick,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
It was great
Melanie
Melanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jeff
Jeff,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 28 日
Dirty hotel
Cleanliness needs to be much improved , lacking customer service. Good location.
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Would definitely stay again!
Beautiful hotel in a great location!
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
TASUKU
TASUKU,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Excellent just excellent. There was a fine restaurant and also they allowed me to use their luggage carts to transport my bags up and down. Great people work here and it's easy. I recommend it.
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Darian
Darian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Hunter
Hunter,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Stayed at the Thompson Hotel when visiting Denver for a concert at Red Rocks. Will do again.